Clothing Stores: Why Do Customers Frequently Lose?

Clerks' clothing is sometimes one of the reasons that affect customers' buying mood, because the decoration of the store and the wearing of the shop assistants are the first impression of the customers, especially the dress and dress of the staff.

Wearing poor and tasteless salesmen seems to make customers feel less professional, and will not have good service and expertise.

Many customers hate the salesmen who are too ditto and boast. They often talk like endorsements, but just professional announcers.

Customers will feel it, just do not say it, just face the customer as long as they need answers, incidental considerations can do, do not be too ditto and flicker performance.

Customer complaint handling is poor or not timely, which means driving customers away.

Customer complaint skills are as important as selling skills. Seize a complaining customer and win ten referrals. If you lose a complaining customer, you will add ten more propagandists to help you with negative information.

Insured and

Commitment is irresponsible, professional, responsible statement and attitude, customers are seen, heard, feel, do not treat customers as fools or injustice, do not think customers do not know.

Some salespeople see customers enter the door, first weigh the customers, then decide whether to conduct shopping guidance and promotion.

Remember, "enter the door is the guest" truth, do a good job of reception.

Many customers who are interested in shopping or purchasing power are very ugly.

Many mobile phone shops sell customers no matter what they do.

But now many customers know the trick, so the effect is poor.

It is best to always answer the questions and objections of the customers, guide the product experience and feelings demonstration, and make sure that customers purchase various kinds of promotional skills when purchasing intentions.

Professional level of sales staff and

Not enough, or even asking three questions, it is easy to give customers a sense of distrust.

Some of the salesmen think they are more expensive in the store, ignore the customers who seem to have no purchasing power, and even use their eyes to look at the customers with the "you bought it", causing a very bad effect.

There is, of course, a similar way of holding customers away from home for many years, frighten their customers to "run for the best."

When some stores are training, tell salespeople not to be too enthusiastic with customers.

Let customers choose to buy slowly, do not disturb customers; in fact, that's not right. Warm greeting and proper guide shopping guide are professional skills and basic courtesies required by professional salesmen. It is also a kind of respect for customer performance, so that customers feel at home, customer demand is what we want to achieve.