• <abbr id="ck0wi"><source id="ck0wi"></source></abbr>
    <li id="ck0wi"></li>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li><button id="ck0wi"><input id="ck0wi"></input></button>
  • <abbr id="ck0wi"></abbr>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li>
  • Home >

    How To Master The Skills Of Answering The Phone In The Workplace?

    2016/3/29 16:42:00 30

    Answering Telephone CallsTelephone SkillsClothing Sales Skills

    When you call someone else, you should adjust your thinking.

    Well, when your phone rings, you should concentrate your energy as soon as possible and temporarily put aside what you are doing, so that your brain can clearly handle the information or business brought by the phone.

    Of course, the above process should be completed at once. If you let the phone ring too long and the other party will hang up, you will lose the chance to get information or business.

    The following are your points.

    Answer the phone

    Skills that can be used for reference and reference are:

    Record at any time

    Keep paper and pencils on hand and record all the information you hear at any time.

    If you are not prepared, you have to ask the other person to repeat. This will make the other person feel absent-minded and not listen to him carefully.

    Self reporting house

    When you pick up the phone, you should clearly say your full name, and sometimes you need to name your unit.

    Similarly, once the other person says his or her name, you can call the other person's name from time to time in the conversation.

    cut to the chase

    When you answer the phone, do not "hum, ha ha".

    Procrastination time

    And respond immediately.

    A good opening speech may be: "what do you need me to do?" when you feel that the other party is trying to delay time, you should immediately say, "unfortunately, I am going to attend a meeting and have to arrive at the meeting in 5 minutes."

    This will prevent you from talking about unnecessary trifles and speeding up the progress of business talks.

    Avoid pferring calls to others.

    Handle your phone as far as you can. You can only pfer it to others if you have to.

    At this point, you should explain the reason to the other person and ask for forgiveness.

    For example, you can say, "Mr. Brown will take care of this matter, will you ask him to talk to you?" before making such a decision, you should make sure that the place is willing to pfer the call to others.

    For example, you can say, "for this matter, we will send someone to contact you soon."

      

    avoid

    Telephone

    The suspension time is too long.

    If you have to stop the phone while checking the phone and check some information, you should act quickly.

    You can also politely say to the other person, "would you like to wait a moment, or will I call you back later?"

    When you wait for the other person, you can press the wait button.

    If your phone does not have a waiting key, put the microphone on the table gently.

    If the time of data access is longer than you expect, you can pick up the phone every minute to explain your progress to the other person.

    For example, you can say, "Mr. John, I have almost finished looking for you, please wait a moment."

    When you look up and pick up the phone again, you can say, "sorry to have kept you waiting," to attract the attention of the other party.

    For people who answer the phone, it is acceptable for them to wait for a moment while politely asking them to wait for information.

    If someone calls when you are talking, you can choose the right words to let your caller wait.

    Then pick up another phone and say, "can you wait a minute? I'm answering a phone call."

    If the person on the phone just has some small things, he can refuse immediately, and then turn to the first phone immediately, and this person will also realize that you are busy and speed up your discussion.

    • Related reading

    Taboo Words And Precautions When Answering Telephone Calls

    Telephone answering
    |
    2016/3/29 16:33:00
    92

    How Much Do You Know About Telephone Etiquette At Work?

    Telephone answering
    |
    2016/3/11 22:56:00
    28

    Company Is Not A Fetter, There Is Space For Love, And 3 Cars Allow You To Develop Yourself.

    Telephone answering
    |
    2016/2/27 16:27:00
    47

    Chevrolet New Love Europe Has 73 Thousand And 900 Exquisite Sedan Chairs To Create Exquisite Life.

    Telephone answering
    |
    2016/2/27 13:51:00
    55

    You Can Hear Your Heart When You Hang Up The Phone.

    Telephone answering
    |
    2016/2/20 22:20:00
    40
    Read the next article

    Clothing Brand Dealers Heard The "Ban" And Then Shouted The Blame.

    A "ban" is posted on the laundry, which prompts consumers to "cause some undesirable results after washing because of their special fabric and special processing technology." Dry cleaning disputes are not uncommon in this industry.

    主站蜘蛛池模板: 爆乳少妇在办公室在线观看| 精品久久久久久| 国产精品一级毛片不收费| yy111111少妇影院无码| 日本免费高清一本视频| 亚洲乱码一区av春药高潮| 狂野欧美激情性xxxx在线观看| 四虎永久在线日韩精品观看| 国产精品网址你懂的| 国产精品蜜芽在线观看| chinese精品男同志浪小辉| 新婚熄与翁公试婚小说| 久久精品国产99久久久| 欧美亚洲一区二区三区| 亚洲欧美日韩精品中文乱码| 第一区免费在线观看| 四虎地址8848最新章节| 阿娇囗交全套高清视频| 国产成人精品A视频一区| 真实男女xx00动态图视频| 大学生男男澡堂69gaysex| 一区二区三区在线观看视频| 插B内射18免费视频| 久久伊人五月天| 日韩福利在线视频| 亚洲一级在线观看| 欧美日本在线播放| 亚洲熟女综合一区二区三区| 男女无遮挡边做边吃视频免费| 又大又紧又硬又湿a视频| 色久综合网精品一区二区| 国产免费午夜a无码v视频| 黄色毛片电影黄色毛片| 国产欧美日韩一区| 性欧美videos高清喷水| 国产精品亚洲精品青青青| 2021国内精品久久久久久影院| 国内一级纶理片免费| 99国产精品久久久久久久成人热| 夫醉酒被公侵犯的电影中字版| 一区二区三区电影在线观看|