Ace Shopping Guide Must Read: How To Understand Customer Psychology And Promote Sales

Take the initiative to greet customers and solicit business.

The staff of the clothing store must be active, active and affinities.

When customers are not in the shop, they know to take the initiative to find customers instead of waiting for customers in the store.

When customers come close, greet them very well and make a good impression on the customers.

Courtesy and warm greeting can pull many customers into the shop.

Customers enter the shop and watch clothes to make a good foundation for selling clothes.

The characteristics of clothes should be highlighted in greeting expressions.

When you say hello, you can introduce the characteristics of your shop in a short way. You can introduce it to your customers in a short language and increase your customers' attention.

After all, everyone likes it.

Clothes, and everyone wants to buy the best clothes with the least money.

Avoid excessive enthusiasm and give customers freedom.

As customers, they like to have a relaxed and free shopping environment for their appreciation and selection. Instead of indiscriminate introduction, they will feel an invisible pressure and run away as early as possible, so clothing guide buyers should know that "fit and stop".

Quick thinking and initiative to introduce alternative products.

Asking customers what kind of customers they need.

This is very important. If customers want to buy pants or shirts, they will be more presentable.

The next step of the salesperson's introduction can be more targeted.

After asking, if the customer wants the style shop is not, it is necessary to take the initiative to introduce similar clothing to replace.

It can't be said directly, no, then let the customer out of the shop himself.

Guide customers into fitting rooms

When customers still disagree with the opinions of the shop assistants, they will no longer talk about unnecessary words. It is better to ask customers to try them on, so as to reflect the effect.

If customers stay in the store for more time, it is better to ask customers to try them on and try to guide customers again with the effect of trying.

Hold customers' partners in time.

Female customers have the habit of taking companions while shopping.

Peer opinions have a strong interference on the choice of customers.

If the customer is not satisfied with the clothing, the clothing guide can timely give his partner an idea and ask the customer's opinion.

Of course, if partners do not agree with clothing, it will play an opposite role.

Haggle over bargain prices

If the price is deadlocked with customers, it is better to ask the customer to quote a price himself.

Wait until the customer quotes, and then adjust the price around this price.

This saves time and promotes turnover.

Recommend clothes that are easy to match.

If the customer has already chosen a long gown, it is better to recommend a long gown.

Very good pants.

Other clothes can also be introduced to match other clothes with better results.

Nowadays, dressing is a collocation problem for many customers.

But this requires that clothing guide buyers have certain knowledge of clothing collocation in order to guide customers correctly.