The Quality Of LV Bags Is A Problem.
After two times, it is found that the handle will fall off, and when it is clipped on it, the shirt will also be stained with black.
According to reports, Mr. Wang of Hangzhou bought a LV bag and had problems many times.
LV Shanghai headquarters to explain to Mr. Wang, he was unthinkable, the other side hope that Mr. Wang less white shirt, wear black clothes, you can not see fade.
As for the handle falling paint is the soil and water problem.
"LV!" at the headquarters of LV in Shanghai, it was blamed for China's water and soil problems.
It turned out that as a high-end luxury LV bag, the quality is even worse than the stalls. Why is it ironic? If you want knapsack, you can't wear a white shirt.
If there is any quality problem in LV products, the response of the nonsense type reflects the lack of basic professional ethics.
As a member of the LV headquarters in Shanghai, it is not an individual, but a corporate image. Irresponsible remarks, in addition to hurting consumers, also hurt the image of LV. The impression of the public is that LV lacks proper corporate ethics and does not respect consumers.
The most important thing is that the problem is not self examination, but no reflection.
This is a black pot.
Excuse me, do other luxury goods have similar serious problems? Why do they sell high profile when they do not agree with each other?
As one of the most successful luxury brands in China, LV group has made a lot of money.
At the same time, whether we export healthy values, that is, to create a good corporate image with high quality and perfect after-sale, and to demonstrate corporate responsibility? As an old luxury enterprise, LV has been widely distributed in China, but it has been criticized all the way from price discrimination to quality problems. What is the problem?
No matter how long the history of a luxury group is, if consumers are worried about their quality, consumers will not hesitate to give up.
In view of this, Chinese consumers are getting more sophisticated and are no longer simply pursuing the extension of luxury goods. Chinese consumers are also more rational and demanding corresponding consumer dignity. Such arrogant behaviors such as bullying and even consumer taking are not destined for the market.
The latest news shows that the client said on micro-blog: "LV headquarters just called me and agreed to replace the new package.
LV when can you change your haughty face, earn money from Chinese consumers, but despise Chinese consumers? The market will vote with feet, at least I will never enter your shop again.
If this is true, it can be explained that LV headquarters in Shanghai is correcting mistakes.
The question is, how much sincerity is this error correction? If there is no supervision by public opinion, will the LV group respond to this?
At present, how to end the entanglement between Mr. Wang and LV Shanghai headquarters remains to be seen.
Perhaps there are still some details to be drawn up, and there are still many problems to be solved.
But it can be confirmed that the response of LV headquarters in Shanghai is not fair, not only can not persuade the parties, but also can not convince the public.
This incident is not a "confrontation" between a consumer and a luxury company, but a public event with a certain public topic nature. It reminds the regulatory authorities to intervene in time to remind relevant luxury companies to treat consumers well, and reminds that no matter what enterprises should place consumers in the first place.
Culture is the soul of brand, and the brand without cultural connotation lacks vitality.
The process of brand growth is a process of technological upgrading, as well as a process of quality improvement, and a process of corporate responsibility.
Brand building is not easy and requires a long and arduous process, which requires constant infiltration of culture. It needs the painstaking efforts of a generation or even generations. However, once handled properly, it may be destroyed.
Therefore, we expect more luxury goods companies to truly respect consumers and create a brand that can be heard and won longer.
Source: People's network
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