Shopping Guide Day Is Like This, Too Professional!

Recently, a small partner asked about the daily work flow of clothing store sales. It is also necessary to think about it. A perfect and efficient shop management process can not only increase sales, but also improve customer loyalty to the brand.

Today, the sales process of terminal stores (take VIP management as an example) to see what kind of process it achieves to achieve stable development of customers.

Focus: publish ranking, sales and analysis, identify the main thrust and target, product cognition, dress matching, customer aggregate and analysis, customer orientation and invitation, customer maintenance and development and filing, sales insights and sharing.

Key words: determine the main push and target, customer orientation and invitation, time work steps content notes.

One

9:00

"Setting up background music to do hygiene".

1. Check the appearance and appearance.

2, the new product notification, has broken code to remind.

3, summing up the ranking of the first day stores and the whole store ranking and the whole store ranking, to book the sales target today;

4, summing up the sales situation of the head God, and setting the sales target of the main push according to the actual situation of our store.

5, according to the new incoming goods and the main purpose of the day, match the exercise content and goals.

6, each person is prepared to confirm today's contact client plan. Briefly, everyone participates in morale and encourages the use of the blackboard.

Two

9:30

"Setting up background music to do hygiene".

1, relaxed and elegant, avoid strong rhythm.

2, arrange side bars, warehouse shelves, change models;

3, hanging plate leakage plate timely repair plate, warehouse broken code timely completion.

Three

10:00-11:40

"Official business"

1, ensure that guests are in place.

2, review customer information, call;

3, make an appointment to buy clothes, for the appointment of guests to prepare clothes;

4, daily greetings and contacts;

5; register the telephone book carefully.

6, review customer information on the same day to make plans, call second days.

7. New fitting and matching exercises.

8, familiar with the new model, find the selling point, pour into the original taste original suit, continue to practice.

9, replace original knowledge with original taste, familiar with collocation method;

10, find suitable people for the new suit, and telephone the notice.

11, heavy weight, no weight, grouping, designated person to make records;

12, the original package has not matched the guests again notice.

Four

11:40

"Partial lunch"

Five

13:30

"Queue concentration"

1. The summary of yesterday's meeting is the customer's situation.

2, remind customers to return visit according to records.

3, check common ground and encourage each other.

4, learning professional information on the performance of employees, commended on the spot, criticized privately.

Six

14:00

"Clothing display"

New model and suit matching display, model walking exercises, group display.

Seven

14:30

Phone call.

1, customers return visit.

(1) solve problems and make timely records.

(2) make a record of the guest who has not been contacted, and set the date.

2, analog sales, sales rhetoric professional, enhance persuasiveness.

3, group practice.

4, matching exercises, focusing on the main push, inventory key matching exercises, continuation of a series of combinations. With different combinations of different scenarios.

Eight

16:00

"Filling out customer information"

1, make basic customer information to the customers who have purchased.

2, to every customer who enters the shop, as long as there is a tendency to purchase, try to leave a telephone number and cultivate customers.

3, remember the number of goods, know the fabric group, business knowledge QA, fabric maintenance, washing methods, sales remarks.

Nine

18:00

"Partial dinner"

Ten

19:30

"Writing a common book"

1, the question of the day (sales, collocation, etc.);

2, everyone must write on that day's experience.

Eleven

22:00

"Closing business"

Check the switchgear and so on, confirm the work and check the handbags before leaving the shop.