Neusoft'S New Medical Battle Sickness: Online And Offline Integration Is The Direction.

"For us, the most important thing now is to fight shoulder to shoulder with the government, public hospitals, private medical institutions and so on, so as to control the epidemic situation as soon as possible so that people's lives can be restored to their original state." Recently, Neusoft Xikang CEO and chief medical officer Zong Wenhong told the twenty-first Century economic report.

It is understood that Neusoft, founded in 2011, is an innovative enterprise invested by Neusoft group in the field of health management and Internet healthcare, and is committed to building a basic medical service platform. The company has been invested by Hongyi capital and Goldman Sachs Group. At present, it has built more than 20 city level cloud hospitals, medical conjoined cloud hospitals and specialist alliance cloud hospitals for the whole country to build and operate, connecting more than 3 medical institutions and 45 thousand medical staff.

In the face of the new pneumonia outbreak caused by the new coronavirus, Xi Kang has invested a lot of manpower, material resources and financial resources to cooperate with many front-line medical institutions to fight the epidemic. Zong Wenhong said that although such investment is mostly public welfare, short-term growth can not help the company's performance. But when the operation capacity of cloud hospital has been tested by the epidemic, it will be more rapid to replicate in more places in the future.

Online consultation, image diagnosis, chronic disease management and so on.

On the evening of January 20th, Zhong Nan Shan said that the new coronavirus pneumonia had the characteristics of human transmission. Zong Wenhong, who participated in SARS prevention and control in Shanghai in 2003, quickly realized the seriousness of the matter. She led her to take a series of measures to take part in the epidemic prevention and control.

First of all, Xi Kang uses the cloud hospital platform which has been built across the country to open free consultation service. At the very beginning, the Xikang organization platform trained doctors to provide new advisory services for coronavirus pneumonia. With the surge in online consultation, Xi Kang has issued a solicitation order to other hospitals in the platform, calling for more doctors to participate in online consulting services.

At present, Xi Kang has already launched a free consultation service in many cloud hospital platforms such as Ningbo, Taiyuan, Foshan, Shenyang, Yichang, Xinxiang and Jiangsu province.

"The biggest difference between us and other Internet healthcare platforms is that we are based on the online inquiry service established by the city cloud hospital, which has been established throughout the country." Zong Wenhong said. Infectious diseases are different from other diseases. Regionalization and localization management are very important. Xi Kang has been supported by many health committees and set up the city cloud hospital. This allows the company to respond faster and better endorsement in the face of the epidemic, and to efficiently cooperate with local government departments and medical institutions to promote online consultancy services.

Second, in addition to the above online consultation services, it is also urgent to make more professional imaging diagnosis for suspected patients. As a result, the Xikang remote medical platform combined with imaging experts such as Peking Union Medical College Hospital, Beijing and Xuanwu hospital to carry out image free medical service. At present, Xi Kang has contacted Beijing you an hospital, plans to jointly launch the free image, the clinical consultation service.

Third, in the special period of epidemic prevention and control, chronic medical needs and nursing needs of other chronic diseases and specialist patients should not be overlooked. For example, the treatment of some pregnant women is not interrupted. Xikang combined with the Shengjing Hospital reproductive medicine center and the alliance hospital launched free consultation service, and at the same time, free consultation, free re visit and prescription transfer service. At the same time, some patients who have just completed the operation are inseparable from the services of professional nurses. Hekang also continues to provide door-to-door care in some areas.

Online and offline integration is the development direction of the industry.

"Cloud hospital platform is just like a physical hospital. There will be different diagnosis and treatment programs for outpatients, fever warning patients, consultation patients, difficult cases and chronic diseases." Zong Wenhong concluded.

In her view, many medical institutions in the past were not very clear about what services the Internet hospital could make. The outbreak of the epidemic has made the medical service industry clearly understand the unique role of the internet medical platform. For example, through the platform, it can effectively alleviate the pressure of patients in the medical institutions below the line, and reduce the risk of infection. At the same time, many inaccessible patients can also get professional telemedicine services.

In the future, the medical service industry will be a combination of online and offline. This is part of the new medical system and the development direction of Xi Kang. For example, patients can consult a doctor online, then go offline for examination, or make a prescription list under the line. Patients can also place orders online, and then come to professional nursing by nurses.

"I used to be a general practitioner, and I received many professional training. I also understood that medical treatment can not be divided by line and line. The future development of the industry needs integration under online and offline. This is also the reason why Xi Kang did not go to light inquiring in the process of promoting the city cloud hospital, but chose to cooperate with the local health committee and medical institutions in depth. She added.