Simulation Of Customer Service Fraud

Under the joint efforts of telecommunications, public security and other departments, the SMS fraud that has been rampant for a while is now "calm".

But with the increasing number of mobile phone users, some of them are unwilling to give up the "potential" market, so all kinds of new fraud tricks are emerging.

When the mobile phone users are repeatedly trapped in the trap of "big prize" and "refund of mobile phone fees", telephone fraud is also out of date to join in the bustle. The new market rectification seems to be drawing to a close.

She was very cruel: she made a phone call of 500 yuan, and she was very careful recently, because a strange phone call made her lose 32 yuan last week.

"When I was at work, I suddenly received a call of 1591182 x x x, and the other side refused to speak after the call was switched on."

After Miss Ma's repeated questioning, a man with an accent at last opened the "golden mouth", but he said he did not make the wrong number, and was unwilling to verify the phone number.

Miss Ma, who is a prepaid user of the Shenzhou line, has a habit of checking the balance after the phone call. But the query surprised her. Although the whole telephone was connected to less than 1 minutes, the balance had been reduced from 51 yuan to 19 yuan.

Compared with Miss Ma, the loss of other phone fraud victims in Beijing is even more shocking.

Some consumers reported that they had recently received 0941 or 0951 of unanswered calls, and 500 yuan was deducted at the same time.

According to press reports, 0941 is Gansu Gannan Tibetan Autonomous Prefecture area code, 0951 is Ningxia Yinchuan area code.

According to people familiar with the matter, one of the 0941 and 0951 numbers is a value added pay phone. Users must be careful to check the callback when they receive the strange calls from the two numbers.

According to previous reports, in the case of SMS fraud in Beijing, the situation of attracting users to call back to deduct the high amount of telephone calls is very prominent. Its main means is to notify the songs on demand by short messages, causing unanswered calls and tempting the callers to call back.

Hello, this is the China Mobile customer service hotline. Because of our work mistakes, your phone has been charged more than 437 yuan in the past few months. If you confirm the refund, please press...

If you are a Unicom user, naturally do not follow the voice prompts to carry out the next operation, but because you are a mobile user, in the face of such a piece of pie dropped in the sky, will it be heartbeat?

If the user is heartbeat, the economic losses will be even greater. Even the bank passwords will be cheated. Therefore, no matter whether the mobile users or the Unicom users, they should not be tempted by the "pie".

The most fundamental way to resist this temptation is to read numbers clearly and not to answer calls from strange numbers.

According to reports, these recent frequent fraudulent calls in Shenzhen, the beginning of the whole use is including 001951211, 001951101, 001931201, etc. standard international call number.

Because there is neither caller ID nor callback, it can not take the initiative to record and collect evidence, or even track and locate. So this number has become the latest choice of "smart" swindlers.

It is reported that these domestic fraud numbers mainly come from Guangdong and Sichuan, but because they are all anonymous phone cards, they can not be traced down specifically.

The customer service staff of the two operators told reporters that the number of China Mobile outgoing calls will be 10086, and the number of China Unicom's external call will be 10010. There can be no other number.

In addition, even if operators really want to refund, they will not require users to provide bank passwords.

China Mobile and China Unicom remind users to be vigilant against such fraud and protect their mobile cards or bank card information so as to prevent unnecessary losses caused by others' embezzlement.

High tech: the simulated customer service hotline deceived the password, and it has experienced the "baptism" of all kinds of swindling tricks. The vigilance of users is constantly improving. So today, with the rapid development of science and technology, criminals are constantly upgrading the "technical content" of fraud tricks. This time, the telephone fraud in Shenzhen has chosen the customer service hotline of analog mobile and Unicom.

According to introduction, the fraud procedure of this kind of telephone is as follows: first, the advanced voice system is used to simulate the automatic voice content of the operator, so that the cheated mobile phone user hears a simulation voice notification when receiving the call, and then the voice directs the user button to the artificial station.

At this point, deceived users will hear the voice of posing as operator hotline operator: "Hello!

Because of your mistakes, you have received more than x x yuan in the past few months.

Then the operator will ask mobile phone users to provide bank accounts and passwords for refund.

Even with the use of "high technology", this kind of fraud phone has been revealed.

First of all, the number of these calls is the same as that of the mobile phone users. The number of mobile subscribers has been overcharged by 437 yuan, while Unicom users have received more than 400 yuan.

It is even more difficult for people to laugh and cry. In the process of deception, mobile users have received the "Unicom" outcry, and Unicom users have received a "mobile" outpost. Users will not fall into a trap if they pay a little attention.