Beware Of Being Caught Online Traps.
Recently, the issue of Internet service has once again become one of the focuses of attention.
According to the Beijing evening news, the China Consumer Association announced that Internet complaints were the fastest rising services in recent 28.1% years, and they were ranked in the top few.
From the content of complaints, the main reason is that network security can not be guaranteed, personal account funds and information are lost and leaked, online shopping is cheated, real goods are not advertised goods, spam in the mailbox is intolerable, and SMS service traps are numerous.
In June 30th this year, the number of Internet users in China has reached 103 million, and the scale of Internet users has been expanding.
Based on this huge user community, various Internet businesses have made rapid progress and achieved extraordinary results.
However, in the process of rapid development of these Internet businesses, due to their backward technology and some disharmony with the principle of good faith, the continuous and healthy development of the Internet has been hindered.
It is necessary to raise the awareness of Internet security to become one of the contents of Internet complaints, mainly because of the loss of personal accounts, information and leaks.
In fact, network security is not only a concern of netizens, but also a thorny problem of relevant departments.
The "network security work report" released by CNCERT / cc of the national computer network emergency response technology coordination center, published by the state / computer network Emergency Response Center, shows that in 2004, CNCERT / cc received 64686 Internet security incidents reported at home and abroad through emergency hotlines, websites, e-mail and other reports. Compared with the number of more than 13000 reports received in 2003, the number of reports on network security incidents in 2004 increased significantly in 2004.
According to CNCERT / cc statistics, more than 1000 worms have been disseminated by mail, and many worms and viruses have been found through instant messaging, P2P network, Internet chat room IRC and so on.
Once these viruses are run by users, they will pose a threat to the security of users' confidential information.
cncert / cc believes that there is still a big gap in the discovery and research of network security vulnerabilities in China.
Therefore, the solution to the network security problem requires the organizations and manufacturers to speed up the research of technology. At the same time, netizens need to raise their awareness of prevention.
Internet users should upgrade anti-virus software at any time, and open real-time monitoring and privacy protection functions of personal firewall and anti-virus software on the Internet.
At the same time, do not download web pages, software and materials that are not familiar with Internet users, so as to avoid virus infection or confidential information theft.
With the development of Internet, online shopping is welcomed by more and more people because of its advantages such as convenience, speed, time span and geographical location.
But the credibility of online shopping is also being questioned.
Experts analyze the problem of damage to consumers' rights and interests caused by online pactions, mainly because the reputation of both parties is difficult to understand and manage. The registration data of registration are hard to distinguish. If there is a problem, people with bad reputation can be re registered and changed.
Therefore, the government should formulate relevant laws and regulations to manage and constrain the online sales behavior of enterprises, and the selling price of enterprises and individuals should also follow the principle of honesty and credit.
It is also necessary for buyers to choose carefully when shopping.
EBay eBay expert introduction, first of all, we must carefully select professional shopping website to verify whether the website has the business license issued by the communication management department.
Secondly, when entering the website to purchase items, you should first check the credit level of the sales companies and individuals.
Whether the company has registered through business registration, consumers can also verify their authenticity by calling the company's online telephone.
Personal credit rating, mainly through the number of pactions, personal credit, netizens to their message three comprehensive inspection, generally speaking, the more the number of pactions is more reliable, personal credit is more than 80% more credible.
Moreover, netizens should carefully read the trading rules and incidental clauses before trading, so as not to be tempted by unconventional low prices.
At the same time, consumers must not leave the contact with the seller for private pactions because they are eager to make a deal, otherwise, the website will not be able to grasp the real paction records and information, nor can they accept and deal with complaints after the paction dispute occurs.
Also, after successful pactions, try to obtain sales vouchers, while retaining e-mail with the seller, in case of emergency.
For SMS service, users need to be vigilant. Some SMS operators use deception to damage consumers' right to know and fair trading. They also resort to interactive, competitive and winning forms to induce consumers to be fooled.
Mobile phone users are often trapped in a "short message trap", such as opaque fees, unsubscribed short messages but being charged, unsubscribed and spam messages, yellow SMS flooding and so on.
In order to solve the problem of short message service, the Ministry of information industry has issued the notice on issues related to the regulation of short message service and the guiding opinions on the current hot issues of telecommunications services, which require all kinds of SMS traps and other non-standard telecommunications businesses to be regulated.
However, there are policies and countermeasures. Some information providers are still unscrupulous and not standardized.
It is gratifying to say that China Telecom, China Mobile and China Unicom issued documents in July, demanding a new round of strict management of information services such as cell phone messages.
However, in order to ensure a more orderly and healthy development of the market and effectively protect the rights and interests of consumers, the administrative authorities should not relax the supervision of the short message market until the market order goes to the legal system and standardization.
For SP, it is necessary to strengthen its own norms and mutual supervision, and to compete fairly from the overall interests and long-term interests.
For users, it is not easy to download "free" software.
Some websites provide small software that can send text messages free of charge. When users send messages via this software, the other side will receive SMS prompts, saying "can reply directly to this message."
However, when the other party answers the message directly, the service provider will not only provide free reply, but will charge double charge to the reclaiming party. Two, the mobile phone registration is full of bait.
When you see "users registered by mobile phone as this website, you can get them free of charge".
When you read the word, be careful. Service providers may quietly subscribe to some kind of SMS service to users.
Three, when users subscribe to a service, they must know the charging standard beforehand.
The problem of spam problem requires the joint efforts of all parties to solve the problem of spam.
According to the International Telecommunications Union of the United Nations Organization, 80% of the world's e-mail is spam, causing computer users to lose 25 billion dollars a year.
A lot of junk mail is generated by people. It is the mail that some individuals or units send a large number of advertisements for commercial purposes.
Therefore, containment of spam sources is the most important problem. It is undoubtedly a good way to use legal constraints.
This requires the government to introduce some anti spam legislation and strengthen management.
Of course, anti spam technology needs to be improved.
Now some anti-virus softwares provide the function of eliminating virus and junk mail, but this function is only limited to the recognition of virus, and it can't do anything for filtering and identifying commercial spam.
Therefore, spam filtering technology needs to be further developed.
Users should also take some responsibility to enhance their awareness of the dangers of spam. Be cautious when using e-mail. Do not click on unfamiliar people to send you e-mail.
Besides the above, Internet services include search service, domain name registration, website building and so on.
But no matter which service, we must rely on the joint efforts of government organizations, industry organizations, operators and service providers to solve the problems of technology construction, legal system improvement and reputation enhancement, so as to improve the quality of services.
Only in this way can we promote the healthy, orderly and prosperous development of the Internet industry.
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