Several Points That Managers Should Correct
Foreword "Xiang" is a term of Buddhism. It means that the essence of things appears to the form that people can observe.
According to Buddhism, people have thirty-two phases, for example, in the romance of the Three Kingdoms, Liu Bei is one of the "hands long knees", one of them is expensive, and the other is "forty teeth". It is said that if the number of teeth in the mouth is forty, it is also expensive.
What we are studying today is the "heart" that managers need to correct, that is, several bad ideas that need to be corrected.
Here, the author makes some summaries according to the practice of enterprise management and shares them with readers.
Let's talk about the mind before we speak.
Popularly speaking, there are "phases" in the mind, which is called "thinking".
Chen Xiyi, a Taoist hermit in the Five Dynasties and early Song Dynasty.
- 989), which is written by Mr. Lu Xun's "old ancestor of Chen Tuan", who wrote a book called "Xin Xiang". The book is based on "the heart and the appearance of the root, and tries to see the good and evil from the heart". It is a link between the heart of the traveler, the sight and the fortune, and the theory and practice of "the mind". It lists the signs of good fortune and evil fortune, signs of longevity and death, and the aphorism of all the world.
Readers can not only improve their minds and guard against evil; they can also choose to see others and be good friends.
It is a useful reading for heart, virtue and life, so I recommend it here.
Next, the author focuses on the "heart" that managers should correct from the perspective of business managers.
The heart should be corrected: don't always say that your watermelon is sweet, but you can talk to Mr. PETER, who is engaged in call-center management. A lot of managers have a common but correct mind. They like to say that they are watermelon and sweet.
This kind of mind is specific to sales practice or marketing practice, that is, sellers of the company only knows to customer that our company's products are good, our company's watermelon is sweet, O--YE!
If customers continue to ask why your company's watermelon is sweeter than others, it will only say that our watermelon is sweeter than others, O - YE!
This situation is common in specific market analysis and market pactions. Obviously, this kind of mind is not acceptable.
No talk about melon sweet, only the real phase.
Reality is the real production process, material composition, operation process, quality control and other data, do not use false and outlandish data to tell customers "virtual phase".
You can ask the salesperson to tell the customers that our watermelon species is good, the temperature difference between day and night is large, the climate is suitable and the varieties are excellent.
The customers themselves will make a judgement, knowing that the temperature difference affects sweetness, the variety affects the taste, and then sample the sample.
Some people say that you are not talking about the mind, but about sales behavior and methods.
In fact, behavior and method are controlled by thought, and thinking is the "heart field", which should be corrected.
The heart that should be corrected is two: low level "brainwashing" culture is invisible.
Many managers try to brainwash and fool the people in the name of culture or corporate culture.
Obviously, the implementation of the new labor law, coupled with the fact that the employees have basically read junior high school, can still understand something and do not rush it.
Perhaps in order to get two wages, he is superficial in the low-grade brainwashing, but he may be laughing at the manager's stupid.
When the east wind blew drums, who would coax the world?
In this way, the influence of managers will be reduced, and they will be looked down upon. Without such psychological influence, it will be difficult for employees to be convinced. It is a day in the emperor's new clothes.
At the same time, did the manager go to the temple and see the sincere devotion of the worshiper?
The solution is to be honest with its lower brain.
There are also many value exchanges in management. Managers pay honest to their employees, and employees will return to be honest and honest.
There are many ways to be honest and sincere, flexible according to specific circumstances.
On the contrary, if we are not honest and cheat, the end result is fraud and fraud.
Three should be corrected: the suppression of EQ and flexibility, and the rigidity of the system. Many managers feel that as long as there is a system, everything is OK.
Wrong, the core is human.
Man is not a machine. In addition to doing things step by step, people also have different thoughts, feelings and different people's enthusiasm, so their working efficiency is different.
Some managers highly worship the system, but violate the laws of human nature, and ultimately suffer heavy losses.
The solution is to strengthen human nature and institutional management.
There are many specific ways to enhance human nature, such as doing practical newspapers, publications, activities, PARTY, etc., and organizing Sharon to work and communicate in a casual way.
The end of the sentence is a thousand words.
The manager's mind determines the management style and management benefit, and also determines the comprehensive evaluation of management.
In a word, we should manage with normal mind and correct some bad feelings.
The system must have, the process must have, the process control must have, but the ordinary heart is indispensable, this is the foundation.
The above is the author's point of view, inappropriate, please criticize and correct.
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