Enlightenment Of Rational Relief From Information Disclosure To Enterprise Crisis Management

After the Wenchuan earthquake, central authorities and authorities from all over the country released the earthquake situation and disaster situation to the society through newspapers, television, radio and mobile phone messages at the first time. Timely and unimpeded information disclosure greatly eliminated the social anxiety and panic and helped the public maintain calm.

In connection with the formal implementation of the Government Information Disclosure Ordinance in May 1st, we have reason to hope for this law.

People often say, "rumors stop in wise men".

A wise man is usually a "sensible man" who hears rumors and thinks independently.

After judgment, they will tell people that the facts, the false and impersonal information in the rumor will cease to spread.

However, many cases have proved that government departments should not place their hopes on "rumors stop wise men".

The reason is very simple. For every public, they are just ordinary people. Naturally, they hold the attitude of "believing and believing, not believing".

No matter what period it is, sudden events are unavoidable, and the so-called "unexpected events of the day" can not be stopped. The so-called "no wall without wind", how can we stop and clarify rumors and how to avoid emotional and rational thinking in the face of crisis? Some people think this way: hurry up and handle things well, then let them know the truth again; or if things are not handled well, keep secrets first, so as to avoid confusion in public opinion; or, things say "not pleasant to hear". First, make a good speech.

However, the handling of many emergencies, such as epidemics, pollution and disasters, has proved that the practice of procrastination and covering up can not only affect the credibility of the government, but also further spread and spread rumors.

The best choice is to be open.

It can open up opportunities for people to know.

The emergence of rumors reflects the public's need for information.

The government's authoritative distribution channels are not smooth enough, so the public has to turn to the second place, which will increase the probability of spreading false information.

Using timely and sufficient information to protect people's right to know is a good medicine to curb rumors.

The public will greatly increase the opportunities for wise men.

Although we know that most of the public can not be predictable and predictable, we believe that most of the public are rational and responsible. They will make rational judgments and choices on the premise of knowing the right to know, to participate, to supervise and to express their rights, especially under the premise of knowing the truth.

It can be said that, without knowing it, it will be difficult to become a wise man. If there is no disclosure, there will be no wise man.

Knowledge begins with information disclosure, and rumors stop at information disclosure.

Information disclosure is a necessary procedure to realize "rumor stops in wise men".

Only when the public can know the truth and know the truth can they turn the rumor.

The "Regulations on the disclosure of government information" will be "openly" clearly defined as the "statutory obligation" of the government departments, and "open for the principle and not for public exceptions" has a system guarantee. This is precisely why the public eagerly anticipate this legislation.

When enterprises encounter difficulties, it is not necessary to "cover" problems. The more information flow is, the easier it is to cause people's uneasiness. Once employees are in a state of uncertainty, they will not have good work efficiency, but they will not help solve difficulties.

Good communication can also enable employees and enterprises to work together to overcome difficulties.