WAL-MART CEO: Teach You Something That Books Can'T Learn.
At the first Tsinghua Management Global Forum hosted by the school of economics and management, Tsinghua University, WAL-MART president Li Ge shared his management experience over the years.
If you want to succeed in your business, you should hire someone who is superior to you and let them be reused.
This is something Li Si knows.
In 1995, Lee Castle hired an employee to do the logistics work and report to himself.
This employee is called Mike Duke, and now he is president of WAL-MART International Department.
At the same time, Mike chose to take over the logistics department, and Li Ge also experienced a "step by step".
He was in France that day and suddenly received a fax asking him to return to WAL-MART on Monday to become the new general manager of the sales department.
This change of personnel made Li Si a bit surprised. Before, he had been responsible for logistics and warehousing and pportation. He never worked from the buyer's point of view.
So he asked the boss why he was responsible for the sale of the world's largest retailer. The answer was: he could find an employee and do better than himself.
So if Lee sell a mess at the sales department, at least Mike can still keep the logistics department intact. So Li Shi can do this today because he hired someone who is stronger than himself.
He appreciates constructive advice. There is no communication barrier between WAL-MART and its subordinates.
In this way, WAL-MART has made its company a very successful company.
Walton, the founder of WAL-MART, often visits a store. When he enters the shop, he will shake hands with all the employees and bring everyone into his influence circle, which will have an impact on these people.
As a leader, you must be able to appreciate others' critical and constructive opinions, and be able to make constructive suggestions. It is also a valuable ability. If you can accept it, you can become a better person.
You should have a good channel for him to put forward his opinions. If you don't give them the opportunity to give advice, you will actually deprive them of their opportunities for career development, because if your boss does not give advice to his subordinates, his subordinates will lose many opportunities.
During the operation of WAL-MART in China, Li Si Ge encountered such a thing.
In the United States, the WAL-MART supermarket sells fish, usually made of fish fillets, packaged and labelled, and does not look carefully at what fish they do not know.
After WAL-MART entered China, some Chinese employees suggested that selling fish in China could not be sold.
The proposal was adopted immediately and proved to be correct.
The same situation happened in WAL-MART's bakery in China.
For Chinese consumers, the traditional American bread tastes too sweet.
So WAL-MART took the advice of Chinese employees to make their bread better suited to the tastes of Chinese consumers.
Recently, WAL-MART's 100th stores in China are about to be born. If there is no opinion on localization, it will probably not have such a development speed.
The third successful experience of Lee's cabinet is that if you want to succeed, you must be passionate about your work, otherwise you can't succeed.
"You go and ask any manager of WAL-MART -- Mike Duke, Chen Yaochang (Ed Chan, WAL-MART China president), Geoff Jeff (Jeff Macho, vice president of WAL-MART global procurement), ask them why they want to work here, they will tell you, because they are passionate about this job."
In the long run of WAL-MART, Mr Lee knows that if a member of an organization does not have a firm mission, it will not be able to grow.
The strong belief and mission of WAL-MART is to save people money and make their lives better.
Sam, the founder of WAL-MART, Walton, wanted to create a discount for such a small and small city when he founded WAL-MART in Arkansas.
To continue this mission, WAL-MART's business has expanded to the world.
WAL-MART realized that to help people live a better life, not only to save money when buying things, but also to improve the quality of products and improve the quality of the environment, while helping consumers save money at the same time, WAL-MART should improve the quality of products sold.
WAL-MART employees have such a passion for sustainable development, such as packaging materials, products purchased, agreements with suppliers, etc.
In the United States, there is a kind of energy saving electric bulb, and its popularity rate in the United States is less than that in Europe.
But WAL-MART decided to sell 1 million targets in the United States and achieve three months ahead of schedule, so that the power saved is equivalent to closing 15 thousand power stations.
When we all have a big dream of success, the last sentence of Lee's cabinet speech is probably universally applicable: like WAL-MART founder Sam Walton, you can succeed only if you make a commitment to even the very poor people in the world.
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