Wash Shoes And Wash Them.
Nowadays, many materials and special products, household washing machines do not have the cleaning conditions. Some stains can only be removed by professional cleaning agents. As a result, the number of clothes and shoes sent to professional cleaners is increasing. Washing clothes in the laundry, stains did not wash off, instead of dyed the color - many consumers have encountered such a thing in their daily lives. Consumers Miss Kim met this kind of depression for two days, but the object of the cleaning was not a pair of clothes, but a pair of shoes. The shoes were washed and changed.
Miss Kim accidentally spoted a stain on a shoe upper. After cleaning herself, she was still a little yellowed. So she sent her shoes to a professional shoe shop for two times. When she cleaned the shoes for second times, she found that the shoes had been discolouration, and the shoes were on the side. She asked the store to compensate for the original price of the shoes 660 yuan, but the shop did not admit that the shoes were discolored by their cleaning and refused the Miss Kim's claim.
Through the coordination of the staff of the consumer protection committee, the store agreed to redress the shoe with chromatic aberration according to the color of the other shoe, uniformly brush it into silver, and offer a preferential price when the shop owner promised to buy shoes again.
The shop should first confirm the defect.
I thought it was over, but a few days later, Miss Kim complained to the Consumer Protection Committee. Though repaired, the colors of the two shoes were somewhat inconsistent, and the other good shoes were also changed by the shop.
The staff of the consumer protection committee pointed out that when the second time was sent, the shop had the responsibility to confirm whether the shoes were flawed or other problems. If there were problems, they should inform consumers in time, instead of taking it for granted. Finally, the store agreed to compensate the consumer Miss Kim for 200 yuan. A dispute finally subsided.
The problem of missing inspection can be made within two days.
Similar to general laundry disputes, shoes need to be reminded that the quality of inspection and processing should be inspected and the quality of inspection should be found in the field. It can be submitted to the operator within two days according to the certificate. At the same time, when undertaking consumers to send laundry and goods, operators should first identify the defects of clothing, objects, color flowers, moth eaten and less buckles. If we did not find that we should get in touch with consumers within two days, we would have to bear the consequences.
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