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Nearly 10000 Yuan GUCCI Shoe Bag Fade Dealers Do Not Deal With

2008/7/28 16:32:00 9

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Yesterday, Mr. Ma telephoned the newspaper to report that he spent nearly ten thousand yuan on shoes and satchel bought at a GUCCI store.

At present, the relevant staff of the GUCCI shop said they did not think that the quality of the goods purchased by Mr. Ma could be detected if there were any objections.

Nearly

馬先生告訴記者，他5月15日在某GUCCI店購買了一雙紅黑白三色相間的皮質(zhì)鞋子和一個黑色皮帶的單肩帆布挎包。買回后的第三天，鞋子就出現(xiàn)了退色現(xiàn)象，“我的四雙襪子都被染紅了。”馬先生說，當(dāng)他就此事致電GUCCI時，對方表示退色屬正常現(xiàn)象。6月1日，馬先生拿著鞋子找到了GUCCI店，據(jù)他說，店員只拍了照片說會送到香港的客服和意大利的廠家。在多日等待無果后，馬先生同意了將鞋子換成一個GUCCI的錢包和一瓶香水的處理意見。

According to Mr. Ma, the black leather shoulder straps he bought at the same time also appeared to fade, and the black blue that had dropped back stained his clothes.

Last weekend, he found GUCCI staff again.

The day before yesterday, the other side replied that it could not be replaced, "their staff also said that GUCCI has never had a precedent for return in mainland China."

Mr. Ma said so.

In a shopping ticket provided by him, the reporter saw a seal on it saying "goods are used, not exchangeable".

A staff member claiming to be a Edison at GUCCI store said that Mr. Ma bought the bags and had obvious perfume marks on the shoulder straps, so they did not think they were caused by quality problems.

"If GUCCI does have quality problems, it can be changed after approval."

Edison said that for Mr. Ma's shop assistants, he once said, "GUCCI has no precedent for returning luxury goods in mainland China". Edison said he did not know who it was, and he did not know exactly what it was.

"Customers can go to the quality inspection department for testing, if we confirm that there are some problems, we will solve them."

Lawyer's statement

Subsequently, reporters on the matter to call the Qiu Baochang lawyer familiar with the elimination.

For the GUCCI shop, the "goods have been used, will not be returned".

Qiu said that according to the twenty-fourth provision of consumer law, "operators should not make unfair or unreasonable provisions to consumers in terms of form contracts, notices, statements, shop notices, etc., or reduce or exempt them from civil liability that damages the legitimate rights and interests of consumers.

The contents of the format contract, notice, statement, shop notice, etc., which contain the contents listed in the preceding paragraph, shall not be valid.

This is a typical unfair and unreasonable "shop notice".