Four Points To Pay Attention To In Doing Foreign Trade Online
E-commerce is getting closer and closer to the public. Online business is becoming more and more promising, especially online.
So how do we pay attention to online trade?
First, acquire customer trust.
This is the first problem to solve in e-commerce, because online business and offline business are the same.
How to get customer trust is the key.
There are several common skills to acquire customer trust.
1, leave the contact address, telephone and other related certificates on the page (preferably professional personal / company website).
Customers can learn more about the company's strength, products and addresses through your website information.
Therefore, the detailed company website can get initial trust from customers.
For example, many people who are looking for a job are now being told to interview you, for fear of missing opportunities, and for fear of being fooled. Callers give you company websites to see whether they are easy to choose and prevent from being deceived, believing that many job seekers feel this way too.
2, familiarize yourself with the knowledge of the services or products you sell.
For example, selling cosmetics, I will be familiar with the relevant beauty knowledge, use professional knowledge to answer the questions raised by customers and so on.
Just like we buy household appliances and other large handheld things, we prefer to choose famous brands or after-sale services in place.
3. Customer evaluation.
As far as possible, let every customer make a simple feedback on their services, receive many good ideas from them, constantly improve themselves, and pick some good evaluation on the website, so the effect is very good.
Two, good service.
Good service includes not only instant response to customers, immediate distribution of products, but also many small details such as tone in telephone conversations with customers.
These aspects are well prepared, and it is easy to bring good reputation.
Word of mouth is the best way of publicity. With good word of mouth, business can't be bad.
Three, a comprehensive marketing strategy.
Electronic commerce is inseparable from internet marketing, and network marketing is all about success. The knowledge and skills from many aspects, such as search engine ranking, links, online advertising, community publicity, E-MAIL marketing, etc., can learn or engage professional companies to help you do. You just have to seize the customers who deliver the door, get the opportunity of active marketing, and help the website to increase sales volume in a short time, change passivity into initiative and change traffic into income.
Four, choose a good express / logistics company cooperation.
Delivery is a key link. Therefore, in choosing express / logistics companies, we should not just look at the price, but the speed and quality of service.
Because in the eyes of customers, express service is part of our e-commerce service.
When the goods are shipped out, they must also inform the customers in time.
In this way, the guests will have some idea, so as not to worry about it, waiting for the goods.
Of course, there are other points to pay attention to.
If I were a guest, what would happen to me? When you learned to think about the guests often, they would also like to do business with you for a long time. At that time, your fortune came and you could make friends with friends from all over the world.
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