The State Post Office Requires Express Delivery Companies Not To Stop Without Permission During Peak Season.

A few days ago, the State Post Office issued a notice on strengthening the supervision of express service during the busy season, requiring all postal administrations to implement a 24 hour duty system during the peak season of business.

With the Spring Festival approaching in 2012, the express business has entered the peak period.

Separate parts

Barbaric sorting is strictly prohibited.

The notice requires that the post office of the state and Beijing, Shanghai, Jiangsu, Zhejiang, Guangdong and other key provinces (cities) post.

According to the postal supervision information system, real-time monitoring the change of business volume in the peak season, and guide enterprises to operate express business.

During the peak season of business, it is necessary to publish timely business volume changes, traffic flows, information announcements and consumer tips to the community, and guide consumers to choose express services reasonably.

During the busy season, local postal administration departments should guide enterprises operating express business to take measures to increase the frequency of processing, improve the efficiency of processing, and prevent the fast track rollover and backlog.

Barbaric sorting is strictly prohibited to avoid delay and damage caused by express goods, which will damage the legitimate rights and interests of consumers.

Send parts

No business can be stopped without authorization.

The notice requires that postal administration departments throughout the country should implement a 24 hour duty system during the peak season of business.

Smooth channels of complaint and timely and properly handle consumer complaints.

We should urge enterprises to do well in handling complaints of users and deal with the express service problems reflected by users in a timely manner.

If an enterprise fails to operate within the period of operation, including shutting down the network, stopping the network shuttle bus, stopping the collection, sending or stopping delivery, etc., causing the whole network to be unable to operate smoothly, it shall report in writing to the local postal administration department, hand over the express business license, handle the undelivered express goods properly according to the regulations, and shall not stop operating without authorization.

During the busy season, enterprises operating express business should ensure smooth operation of the whole network.

During the Spring Festival holidays, express enterprises can reasonably arrange staff attendance according to the volume of business to meet the needs of users.