Elements And Development Trend Of Official Reception
As for the elements of official reception, the official reception in China is defined as an organic component of official reception.
To put it simply, it is made up of two basic elements: official reception hardware and official reception software.
Besides, the hardware and software of official reception are discussed in detail.
Second, the author thinks that this exposition is mainly based on the study of "cross section" of official reception, and it makes a comprehensive survey and sorting out the horizontal connection of official reception.
But what is the difference between public service reception and other reception services, which is different from other official activities? In the above definition, we can not find the answer.
Therefore, it is necessary to re examine and analyze the elements of official reception from the "longitudinal aspect" of the contents and links of official reception.
Analysis of the elements of official reception
Official reception is a process of overall arrangement and implementation of the reception task. It usually contains such contents: making general reception plan, coordinating and coordinating relevant departments, implementing escort, accompanying, meeting, banqueting, discussion, and visiting activities.
We can classify the above work into three categories, as follows:
First, arrangements, coordination, guidance and cohesion for public affairs.
It includes: (1) formulating the general reception plan; (2) coordinating and coordinating the relevant departments to assign and assign specific reception tasks; and (3) carrying out propaganda and interpretation according to the plan, ensuring the efficient and orderly operation of the official activities such as the discussion, the visits, and the meetings.
The second is etiquette.
It includes: 1. Welcome; 2 accompany; 3 banquets; 4 meet with commemorative gifts.
The reception of important foreign affairs includes formal courtesy procedures and ceremonial procedures such as dedication of flowers.
Expressing respect and friendship through etiquette.
The third category is living arrangements and other related services.
It includes: 1. Accommodation and catering arrangements; 2. Return ticket booking; 3. Goods consignment.
Through the life service, it facilitates guests' activities and further shows concern and affection for the guests.
From this, we further put forward three elements of official reception: one is the elements of public affairs, the other is etiquette elements, and three is the elements of life service.
Among them, the essential elements of public service are the essential elements that distinguish public service from other reception work; etiquette elements are the common elements of all reception work, and are also the specific elements of official reception different from other official activities; the elements of life service are derived from and served as auxiliary elements on the basis of official duties and etiquette elements.
The three elements are interrelated and mutually supportive.
The relationship between official reception work and work elements is as follows:
Reception work content
Arrangements, coordination and guidance for public affairs.
Official elements
Core elements
Living arrangements and other related services
Elements of life service
Related factors
Etiquette work
Etiquette elements
Specific elements
Two. Changes and trends of official reception elements
The elements of official reception vary with the development of official reception.
In different historical periods, the objects and contents of public service are different. The activity and importance of the three elements are also different.
In general, the elements of public affairs are becoming increasingly prominent, etiquette elements are becoming more and more simplified, and the elements of life services are gradually weakening.
Next, according to the historical stages of China's economic development, we will take a look at the changes in the elements of official reception.
1949 - the planned economy period of new China in 1978.
There are not many foreign affairs activities, and foreign affairs are mainly based on the political courtesy exchange visits of the heads of state.
The leaders of the party and the state leaders and the senior leaders were the main recipients of the reception. The reception work is mainly for the leaders and guests to improve their life services.
Among the three elements, etiquette and life service elements are more active than official elements.
1978 - the initial stage of reform and opening up in 1992.
With the increase of international exchanges mainly based on economic enlivening and opening up, the horizontal economic links between domestic regions have been strengthened, and the level of exchanges between local Party committees and governments for the purpose of promoting the development of local economy has increased.
The importance of public service elements is increasing, and the importance of life services and etiquette elements is relatively low.
Since 1992, we have been deepening reform, opening wider to the outside world and establishing a market economic system.
International and domestic exchanges, which aim at promoting economic development and intergovernmental political visits, have been expanded beyond the breadth and depth. Public reception is increasingly closely related to political decision-making, economic development and social progress of the state and local governments.
The elements of public affairs have been highlighted unprecedentedly.
Etiquette work has been simplified and life service factors are fading away.
In some places, the content of life services such as food, housing and pportation is completely handed over to the market, so that travel agencies take care of them. Party and government reception agencies concentrate on public affairs arrangement and coordination.
In order to adapt to the new situation and new tasks, there have been some new extensions in the work of public service. For example, during the reception process, we should strengthen local publicity and display, do well in local information pmission, and further improve the guest data archive, establish and improve guest reception database, if the regular reception task is completed.
These jobs have been included in some areas of work norms, and have not been started in some places.
When these new work steps are gradually becoming popular, the new elements of official reception will be deducted.
In December 17, 2006, on the "domestic reception forum", State Councilor and Secretary General of the State Council Hua Jianmin put forward five principles of public service: "good offices, simple etiquette, pragmatic frugality, elimination of waste and respect for the customs and habits of ethnic minorities."
Not only did we put forward a clear request for the reception of public affairs, but also pointed out the direction of changing the elements of public service reception.
Taking the elements of public affairs as the core is the essential feature of official reception, and is also the inevitable trend of its development.
This is not only proved by the development process of new China's official reception, but will also be further expanded and extended in the current and future development.
Note: see Chinese official reception P8.
Note: "official reception hardware mainly refers to all kinds of material carriers for official reception services, such as official reception environment, official reception management facilities and reception service conditions.
For example, management facilities, pportation, accommodation, catering, exhibition venues and so on, "official reception software mainly refers to the subjective elements of official reception, manifested as the quality of reception personnel, organizational management organization, system, procedures, etiquette and other ideological elements."
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