The Shoes Were Not Reported, Police &Nbsp; &Nbsp; All Three Packages Were Unidentified.

Wearing leather shoes for a few days is slightly degumming, and customers request to be returned to be refused by vendors.

This is a consumer dispute, the parties reported to the police, the police arrived at the scene of the patient's patience and persuasion, the contradiction was finally solved.

At 6:10 last night, a man held a pair of leather shoes in front of a shoe booth on the four floor of a shopping mall in Jiangbei District of Jinhua.

This pair of leather shoes was bought five days ago by men. The price is 150 yuan. After wearing it for a few days, the upper part of the shoe is degumming.

After checking, the owner found that the degumming part was only two or three centimeters and promised to repair it.

The store staff also explained that the men's shoes were only slightly degumming. According to the relevant provisions of the "Three Guarantees", they must be severely degumming or cracking before they can be returned.

The men and the stall owners disagreed. The two sides had a quarrel. The stall owners could not do business, so they called the police for 110.

After the police arrived at the scene to understand the situation, although it is a consumer dispute, the police or when the "Uncle", the two sides have been patient persuasion.

Finally, the stall agreed to return the money, and the man left the scene after he got the money.

Reporters found that from the police station to receive the police situation, consumer disputes in the daily case mediation accounted for a small proportion.

According to the police, in this kind of dispute, the parties often quarrel with each other because of their own interests, and the two sides do not agree to each other, thus forming a stalemate.

Most of the conflicts can be resolved through careful mediation.

This morning, the reporter learned from the industry and commerce department that the state has not yet issued the national uniform "three pack" standard, and the footwear "three packages" are all set by the local standard. "Zhejiang footwear products" three package "Interim Measures" stipulates that 7 days from the date of sale of footwear, there are quality problems such as serious degumming, cracking, cracking, breaking and so on. Consumers can choose to return, replace or repair. Within 15 days, consumers can choose to replace or repair. After replacing the footwear, the "three package" period of validity will be recalculated from the date of replacement, provided by the operator with a new three card or a replacement seal on the original three card and the date of replacement is specified.

Consumers encounter similar footwear consumption disputes, they can promptly complain to the 12315 complaints and complaints center of the Municipal Industrial and commercial bureau.