Details That Need Attention In Communication

Details are often neglected because they are extraordinarily small, but this does not mean details are irrelevant.

A large number of facts show that whether we can fully attach importance to details in communication is directly related to the success or failure of communication. We call it "details and details." fine people often win the victory by paying attention to details, but careless people often lose their lives by ignoring details.

Let's look at an ancient example.

Mi Qu, a great painter in the Song Dynasty, loved collecting ancient paintings and even went to unscrupulous degree.

When he wandered in the city of Bian Liang, whenever he found someone selling ancient paintings, he would come forward to see it carefully. Sometimes he would ask the seller to bring the picture back to him. He knew he was a famous official in the Ming Dynasty. He assured him that the painting was handed over to him. He copied a fake picture all night, and returned the fake paintings on the second day to leave the real paintings.

Because he is very good at copying, the fake painting is indeed completely chaotic, so many celebrities have been found.

Another day, when he used this method to return a fake picture that he had copied, which was false enough to be true, the master said, "please don't joke with the grown-ups, please return the real paintings to me!"

The man replied, "there is a little cowboy in the picture of the little man. There is a cow's shadow in the eyes of the little cowboy. There is no picture on you."

Mi Wu listens, this just complain incessantly.

Please note that the shadow of cattle, which is very easy to be overlooked by the above, is the details of the cattle, and the "winning" is always the "little" details of "planting" in the eyes of cattle.

Similar plots are often seen in literary works.

There is an old man who has always been generous and often borrows money to help the four sides.

A good rascal's rascal heard about it and found the old man who wanted to borrow money. The old man agreed to him. At that time, the old man discovered a very skillful movement of the borrower. That is, the borrower saw a few copper coins at the desk, then stretched out his hand and put the copper coins up and down again so repeatedly. The old man immediately saw the details. This is the usual habit of gamblers, so no longer lend him money.

One detail revealed itself.

Let us take a look at a real story that happened in modern China.

There is a factory in the mainland of China. In order to introduce an advanced pipeline for producing aseptic infusion hose, it has made a long and arduous effort and finally persuaded the other side. And the representative of the United States has arrived in China to sign the contract. However, on the day of signing the contract, the Chinese factory director suddenly coughed up at the moment when he entered the signing site. He looked around and did not find spittoon for spitting for a while. Then he spat sputum in the corner and rubbed carefully with his sole.

Obviously, the little details of the spitting cause him deep anxiety: the infusion hose is specially designed for patients to use for pfusion, and must be absolutely sterile to meet the standard. But the Chinese director of the suit can actually spit everywhere. It is assumed that the quality of the workers in the factory will not be too high. So how can the pfusion hose produced so easily become absolutely sterile, so he immediately changed his mind and refused to sign the contract.

A "detail" smashed a business, isn't it worth thinking about?

So what happens if we pay attention to details?

Please look at the following facts.

A company recruited a white-collar employee at a high price. Many talented people came to apply for the job. But only one person passed the customs smoothly. Why?

Because the careful manager noticed a detail, that is, when the waitress delivered tea for these candidates, only one of them stood up politely and took them in both hands, and said "thank you".

Coincidentally, there is a kindergarten recruitment director, among many applicants, only one person passed smoothly. The reason is also a detail. This is the only one who goes to the stairs alone to wipe her nasal mucus for a little runny little boy standing there, and this little boy who has been ignored by everyone is arranged by the recruiter ahead of time, isn't it?

Preschool workers should be full of love and should love children sincerely, and the woman who is lucky enough to be hired is a reflection of her sacred love through the details of nasal nosing for her children.

In this way, the formulation of "Cheng Yi details, details of defeat" is certainly good.

As such, in communication, especially in important communication occasions, please pay attention to details, and make sure that you are "leaky" and "meticulous".

Only in this way can you really win!