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    The Park Takes Various Measures To Guide The Civilized Concept

    2010/6/28 16:26:00 30

    World Expo

    The situation of littering in the queue passageway is more serious than that in other places, and the destruction of greening is concentrated at the starting point of the venue queue... It seems that the uncivilized behavior of tourists at will hides many "rules". By carefully studying the passenger flow and tourist behavior, the organizers of the Shanghai World Expo have eliminated the facility loopholes behind the uncivilized behavior of tourists by exploring humanistic services.


    Rent folding chairs and give fans


    More reassuring for tourists to queue up


    The weather is getting hotter and hotter, and the queuing becomes more difficult. "It's so hot that I'm going to get sunstroke, so I asked to take the green channel." An elderly tourist "negotiated" with the staff in front of the India Pavilion, but was refused. Others waited for an opportunity to climb over the fence, which could save at least half an hour. "Tourists' mood is understandable. Queuing is hard, so we need to find ways to provide them with a more comfortable queuing environment." Jiang Sha, vice minister of the Park's Visitor Service Center, said that the queuing environment of many venues has improved a lot since the opening of the park. It includes adding a hard barrier, adding a sunshade, and turning on spray cooling.


    Many visitors bring their own folding chairs and can sit down at any time when they are tired. The work department of the park thinks this is also a good idea, so a public welfare action of "warm folding chairs, civilized concept expo" was launched. Folding chairs subscribed by enterprises are put into service points in the park, and visitors can rent them for free, take lightweight and portable folding chairs to visit, and return them at any time after use. At present, 80000 folding chairs have been pledged by enterprises or individuals, and the first 10000 have been put into the park.


    "When it is hot and windless in summer, some fans will be much cooler. We are planning to distribute fans to visitors." Jiang Sha said that at present, the specific operation matters are still being discussed, including whether to use folding fans or group fans, what kind of environmental protection materials to use, and the source of funds. All these need to be solved one by one.


    Add dustbins and send garbage bags


    Let tourists throw garbage at any time


    After the opening of the Expo, the "blank spot" of waste management in the park gradually exposed. Many pavilions need to queue for a long time; However, there is no nearby nut shell box in the queue area, so the garbage in the hands of tourists will be thrown on the ground.


    Finding "blank spots" in dustbins has become an important task for the park management. The black garbage cans with large caliber were temporarily placed outside the queuing channels of many popular venues. For example, the Saudi Pavilion, which has the longest queue, has added nearly 30 along the line outside the queue, more than 10 Korean Pavilions nearby, and 6 Indian Pavilions beside the queue. In addition, there are also many garbage cans in the dining places, many leisure squares and elevated walkways where tourists like to stay and may produce a lot of garbage. Under the elevated walkway behind the Australia Pavilion, there is also a trash can with the name of the venue, which is estimated to be sponsored by the venue. The reporter saw that these garbage cans are all on wheels and can be moved to the place where they are needed at any time.


    Adding dustbins will not solve all the problems. In particular, the Saudi Arabia Pavilion, Japan Pavilion and other popular venues need to queue for a long time, so tourists are particularly serious in littering. The serpentine area in the queue is littered, which not only affects the appearance but also has potential safety hazards. It takes about 4 hours for cleaning personnel to clean it. For this reason, the Visitor Service Center envisages giving garbage bags to tourists, guiding them to "keep garbage on the ground", and advocating tourists to bring their own environmental protection bags to reduce the pressure of garbage removal and transportation in the park.


    Prompt for changing channel setting


    Civilized visit has rules to follow


    Near the Korea Pavilion, a green belt was stepped out of a path. The management party shall immediately start reseeding after finding it. A few days later, this "path" appeared again. "Why don't you just step here instead of anywhere else?" After carefully checking the site environment, the management realized that this place is the nearest to the queue entrance of the venue. If you don't go here. If you want to make a circle from the side of the venue, you may also encounter the passenger flow of the Japanese Pavilion, and go further. So the impatient tourists took a shortcut. Finally, the management changed this to a channel.


    Also near the theme pavilion, several abrupt footprints appeared on a lawn, and other places were intact. After careful observation, it turned out that a garbage can was located in the lawn. If tourists want to throw garbage, they must step on the lawn. Within a few days, the lawn was trampled bare. The management decided to set up a fence after weighing whether to remove the trash can or open the lawn, but left the trash can and the trampled lawn outside the fence.


    In the park, sometimes we need to think about the "why" behind the tourists' behavior, and sometimes we need more tips. The Visitor Service Center has started to integrate the guide map of the Expo site and the reservation ticket of the China Pavilion into the warm prompt of civilized expo viewing, and is printing the warm prompt in Chinese and English of "Seven No's for Expo Viewing", so that every visitor entering the park can see the propaganda content of civilized expo viewing at the first time.


    The park civilization logo is also in the process of preparation. Jiang Sha said that too many signs are easy to pollute people's vision, and mandatory sentences are even more inaccessible. Therefore, the Visitor Service Center plans to do some cartoon stories and relaxed and warm sentences to convey the concept of civilization, culture and expo. At the same time, it needs to be marked in both Chinese and English, indicating that it is not only appealing to Chinese people, but also propaganda to foreigners.

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