Implementation Of Local Standards For Quality Of Footwear And Bags

The Guangzhou Provincial Quality Supervision Bureau jointly held a press conference with the Guangdong footwear product quality supervision and inspection station, and announced that the first domestic standard of "enterprise footwear, luggage and bags commodity service technical specifications" will be implemented in July 1st in our province. The standard will standardize the service of footwear and luggage market in the province. When consumers want to complain about the two types of goods quality service, this will be a reference.

Provincial consumers' committee said that consumers have complained more about the quality service of footwear and bags, but they have no complaints due to lack of relevant standards and standards. However, the implementation of the code will improve the situation.

The standard stipulates that the evaluation criteria of commodities should be executed according to their effective product standards, and the lack of factory name, factory site and standard number shall be regarded as "three no" products.

Operators should strictly enforce the system of marked price, and the time limit for after-sales service is at least. Thirty God.

The standard specifies the principles of refund and compensation for footwear and bags. 7 days after buying shoes (including 7 days), consumers found that when the shoes were in normal condition, the shoes cracked, the feet broke, and the coating layer fell off or cracked. During the period of after-sales service, the above serious conditions or slight opening, glue opening, parts falling off, shoelace breaking and insoles loosening can also be repaired by the operator. If it can not be repaired or repaired, it can be changed.

Consumers buy bags and suitcases 7 days Inside (including 7 days), it is found that the situation of bag split, discoloration, zipper damage, password failure and so on may require the operator to return the goods at a one-time price. During the period of after-sales service, the above serious situation or marginal oil falling off slightly, sticky, and accessories falling off can also be repaired by the operator. If it can not be repaired or repaired, it can be used for replacement.

If there is any quality problem in the same part after repair or replacement for two times during the service period, consumers can ask the operator to return the goods at a one-time price.

In case of quality problems and damage to the shoes and bags, the consumers may require the operators to return the goods at a one-time price, and compensate the consumers for medical expenses and delay in work expenses.

If the consumer confirms that the goods purchased are fake or inferior commodities or " Three no "Products", consumers can ask the operator to return the goods at a one-time price, and compensate the original price of the commodity twice the compensation.

It is reported that the standard is applicable to shoes, back bags, travel bags, ticket holders, belts, leather gloves, etc., which are sold in the administrative area of Guangdong Province, but not applicable to medical, military and other special industries. Footwear, bags Products