Basketball Shoes Wear Out For A Month, But They Refuse To Accept &Nbsp; Anta Has No Faith.

In less than a month, the soles of Anta basketball shoes are broken and can not be replaced according to promises.

299 yuan.

Lu said that in March 2nd, she was in Yiyang, North Bridge, 83 Anta Road, Zi Jiang West Road.

When she got home, she turned out three packages of credentials and found herself fooled by the other party.

According to the three package rule of Anta, from the date of purchase, the "three pack" period of all leather shoes and casual shoes is three months, and the "three package" period of non leather fabric sports shoes, casual shoes and canvas shoes is for one month. In the "three pack" period, one of the bottom breaking and cross section quality can be returned.

"If the quality problem has been revealed for one or two months, even if the so-called famous brand sneakers are worn several times, the quality problem will be bad. What is the significance of the maintenance?" faced with the business's "no words", Ms. Lu had no choice but to post a complaint in the "consumer rights protection" column of the red net in order to safeguard their legitimate rights and interests.

Reporters call Anta customer service hotline 4008856000, sent Ms. Lu issued a complaint in the red net, hope that businesses and consumers can fully negotiate to solve the problem.

However, after hearing the reporter's death, the customer service staff said that the complaint must be sent to verify the identity after receiving the complaint.

After contacting with Li manager, head of customer service department, the reporter finally pferred the complainant's contact information and complaint content to Anta.

Manager Li said that as long as the complaint is true, Anta will give consumers a satisfactory answer.