Learn Foxconn Or Sea Fishing?

When Foxconn began to move northward through the 13 jump, some media loudly raised.

Sea fishing smile

"Every time I quarrel with the hotpot restaurant waiter, besides the sea fishing, their enthusiasm and thoughtfulness even make me feel a little embarrassed."

A lover who loves hot pot describes this.

Starting from the parking lot, you enter the gas field of "seabed fishing", dress in a uniform manner, wear a standard security salute, and carefully stop the customers.

Walk out of the building to greet your waiter and send the customer to the elevator with a simple and warm smile.

It doesn't matter if the position is equal. A computer with a flat webcam can access the Internet. The staff of the nail division and the full-time shoe cleaning staff are waiting for your help. Smiles are everywhere.

Zhang Yong, chairman of seabed fishing, when he set up four tables in Jianyang selling spicy hot blanks in 1994, he had discovered the secret: even though the taste was not so good, the customers would continue to patronize him under his warm reception.

The atmosphere of eating is more important than taste.

Warm and cold

Similarly, the young people far away from home are also working 10 hours per day. They also provide meals and accommodation for the company. They have special rooms to clean their rooms, while the employees at the bottom bailing are enthusiastic and smiling to serve customers, while Foxconn employees continue to "jump thirteen".

It is being introduced by the townsman into the enterprise with local accent. When Foxconn employees repeat more than 10 hours of simple and boring actions every day, the seafloor employees have the chance to rotate jobs in all posts to choose their more suitable posts. When the Foxconn employees who advocate Japanese management system spend 8 years upgrading from "undocumented" employees to "staff rating", the bottom waiter has the opportunity to be promoted to seven thousand or eight thousand to ten thousand monthly income managers in two or three years; when Foxconn employees are taught "obedience is everything", the seafloor's attendants have the freedom and advice right, and they continue to create similar service details like "Badan cloth". When Foxconn employees do push ups during the interview, the employees of the undersea fishing Department

Xiao Zhang, a waiter who has just arrived at the bottom of the sea to work for a month, currently has a base salary of 1500 yuan, plus other subsidies, with a monthly income of nearly 2000 yuan.

But what he sees is not salary.

The cost of smiling

Despite the lack of human management, Foxconn has been criticized by many media, but in the commercial field, the company has been very successful.

In the new ranking of the world's top 500, Hon Hai Precision group (Foxconn parent company) ranks 112nd, the most advanced enterprise in Taiwan.

Foxconn is just like a cold but powerful machine. Even though a few small parts fall off, it does not damage its motor for a moment.

On the contrary, Zhang Yong, who is fishing at the bottom of the sea, is paying huge labor costs for the smile of the sea.

The sales volume of 2009 was 960 million, the tax revenue was about 70000000, and the reception time was 20 million.

Although this amount is admirable, the actual profit margin of seabed is lower than the industry average.

During the SARS period, the chairman of seabed had only retained the head office of Beijing, so that most of the employees would go home to take paid leave. If there was such a sudden social event, the total number of employees who had more than 7000 people would be brought to a huge test.

It will be a difficult problem whether we can keep more than 30% of the old attendants in each store. Accelerating the expansion will be a risk or opportunity for the high cost of human resources that has been in the industry for a long time.