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    Teach You To Play With Social Etiquette.

    2010/10/30 9:25:00 32

    Communication Etiquette

    (1)

    Polite language


    First meeting: long time


    I haven't seen you for a long time.


    Invite guests: come.


    Congratulations


    Waiting: waiting


    Leave early: Excuse me.


    Do not send back: stay.


    Guest home: please walk slowly.


    It's disturbing: bother and work.


    Ask people to make way: borrow light.


    Asking for help: Excuse me, bother.


    Request for instructions: Consult


    Asking for advice: grant instruction


    Asking for forgiveness: inclusion


    Request to amend the article: correct


    Praise others' ideas: high opinion


    Return: Return


    Ask age: longevity (ask the elderly);


    Ask your name: your name, your treasure.


    Answer Name: avoid your surname?


    (two)

    Handshake


    1, handshake is not just a hand to hand contact, but a real grasp.

    The right thing to do is to bend the palm of your hand and gently grasp the other person's hand.

    It is not good to clench tightly, because too tight will cause pain on the part of the other hand with a ring. Women's handshake must be light, gentle and elegant.


    2, shake hands 2-3 times.

    Shake lightly, knead, shake slowly, do not be too fierce or too slow. Avoid holding your hands up and down, which is very ungraceful.

    After shaking hands, you must immediately withdraw your hands. Unless many years old friends or very close friends meet again, don't hold the other's hands. It's very impolite.

    Generally, don't be too cordial at the first meeting, just two.


    3, when shaking hands, greeting each other for the first time, Hello, happy to know you, and so on. Generally speaking, hello. When shaking hands to greet each other, do not stare at each other's hands or look left and right.


    4, the first meeting, shake hands to thumb and the remaining four fingers slightly fork 20 degrees, four fingers naturally straighten, gently grasp the other four fingers.

    Avoid holding hands or holding the fingers of each other.


    5, meet masters, guests, women, elders, dignified persons should not take the initiative to extend their hands, you can first greet, when the other hand when holding again, if the other party does not extend their hands, nod and smile.


    6, shake hands with men more, shake hands gently, but not too light, otherwise they are not sincere enough.


    (three)

    exchange cards


    The general business cards are placed in the left pocket of the shirt or the inside pocket of the suit, and the card should not be put in the trousers pocket.


    1, it is necessary to develop a habit of checking whether there are business cards in the business card holder.


    2. The way to deliver business cards.


    The fingers are close together, the thumb is pinch to the right of the business card, so that the other person will take it well, and submit it in a curved way to the other's chest.


    3. When you pick up your business card, you should use both hands to get it. When you get your card, gently read out the name of the other person to make sure that the other person is correct. If you mispronounce, you must remember to say sorry.

    After you get your business card, you can place it in your business card holder.


    4, at the same time, when exchanging business cards, you can submit your business card with your right hand and pick up your business card from your left hand.


    5, do not unintentionally play with each other's business cards.


    6, do not write memorandum on the card of the other party on the spot.


    7, when your boss is on the side, do not submit your business card first, then wait for your boss to hand in your business card before you can deliver your business card.


    (four) Introduction


    When introducing others, you must obey the principle of respecting the priority and understand the situation. Before making introductions for others, you must first determine the dignity of both sides, then introduce the humble person first and then introduce the respecting person.

    Specifically, we first introduce our personnel to the customers, first introduce the men to the ladies, first introduce the young people to the elderly, first introduce the unmarried women to the married women, first introduce the low positions to the senior positions, first introduce family members to each other, first introduce the names and then introduce jobs.


    If you ask someone else, what is your name? What's your name?

    And polite courtesy statements.

    Don't tell me your name.


    (five) Order


    1, most countries, including our Chinese, are right-handed and left small.


    2, two or more colleagues, the former is respecting, accompanying and accompanying personnel behind.


    3, leading personnel should be 2-3 meters ahead of the left.


    4, three parallel.


    5, men and women walk together, usually men take the lead to pull the door for women, pull the chair, and wait for people to enter, but then retreat; but in the upper and lower levels, the principle of respecting the person first enters; when closing, we should see whether there are still people behind. If someone wants to stay a little longer, stay close to the rear and leave the door open.


    6, when the staircase, respecting women and women first, when the stairs, respecting women and women behind, the waiter himself in the left front 2-3 meters lead.


    7, enter the door or get on the train, should let the respecting person go ahead.


    8, under normal circumstances, women should go first or sit high if they enter or get on the bus.


    9, the respecting person gets on the right side of the train, the low person (escort) is waiting for the respecting person to get on the train, then he goes around the car on the left side after the car, sits on the left side of the respecting person.


    10. After a general ride, the row is in the middle, the right one, the second on the left and the smallest in front.

    When two people sit on the right side, they will respect.

    But when the French take the car, the right side is the throne, the second on the left, the smallest in the middle.


    11, indoor to respect for the door.

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