New Shoes Wear Out &Nbsp In A Month; &Nbsp, Shoes Change, Depreciation Is Required.
On November 3rd, Mr. Sun spent 600 yuan on a pair of people. brand The shoes went wrong in less than a month. according to Three packs Promised to change shoes, but was told to pay 75 yuan depreciation fee.
In August this year, Mr. Sun bought a pair of shoes at a famous brand shoe store in the city, which was worth 600 yuan. In less than a month, he appeared the problem of net surface damage. Mr. Sun found a businessman according to the three package promise of the packaging box and asked for a replacement.
The staff said that the shoes had already been crossed. If it was changed, Mr. Sun would have to pay 75 yuan.
Depreciation charge
。
Mr. Sun believes that the quality problems of shoes in the three package period, consumers should not bear depreciation fees.
The two sides failed to co-operate, and Mr. Sun complained to the Consumer Association of Lanshan district.
After investigation, the staff of Lanshan District Consumer Association indicated that according to the relevant provisions of the consumer protection law, the depreciation charges requested by merchants are unilateral provisions and do not have legal effect.
After mediation, businesses are free to replace a pair of new shoes for consumers.
Staff pointed out that many businesses now put forward to pay depreciation fees when consumers put forward replacement or return, and there is no legal support for this provision. If businesses fail to prove that the damage of goods is intentionally caused by consumers, businesses should be free to replace consumers without charging any fees.
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