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    Fifteen Communication Skills

    2010/11/26 17:18:00 27

    Fifteen Communication Skills

      

    溝通技巧十五則

    First, mutual respect.

    Only if you respect each other, then you can communicate. If the other person does not respect you, you should properly request the respect of the other party, otherwise it will be difficult to communicate.


    Two, criticize without blame, no blame, no complaint, no attack, no preaching.

    Unfounded criticism, blame, complaints, attacks, these are the executioner of communication, will only make things worse.


    Three, do not say what should not be said.

    If we say something we should not say, we often have to pay a heavy price to make up for it. That is what is called "one word is out of the question".

    Therefore, communication can not be free from words and mouths, but without speaking at all, sometimes it will become worse.


    Four, never speak ill of others, that is, the so-called "curse comes from the mouth".


    Five, speak out.

    Especially speaking frankly about your feelings, feelings, pains, thoughts and expectations, but not criticism, reproach, complaint or attack.


    Six, rational communication.

    Do not communicate with reason.

    Irrationality is only the result of disputes, there will be no results, and no better results.

    So this communication is useless.


    Seven, do not communicate in mood, especially can not make decisions.

    Communication in emotion is often unpleasant, unclear and unexplained; especially in emotion, it is easy to lose rationality due to impulsiveness; for example, the husbands and wives who are quarrelling with each other, the parents who are blind to their enemies, the subordinates who have long held their superiors, especially those who are unable to make emotional and impulsive decisions in their emotions, which is very easy to make things irreversible and repentant.


    Eight, say "sorry".

    To say "sorry" does not mean that I have made any big mistake or do something harmful, but a softener, so that there is room for "whirling". In fact, sometimes you are really wrong.


    Nine, admit that I was wrong.

    To admit that I am wrong is the disinfectant of communication, which can defrost, improve and pform the problem of communication; a "I am wrong" to write off how many "new hatred", how many years can not resolve the knot, let people suddenly see the light, lay down their weapons, face themselves again, and begin to rethink life.


    Ten, reflection.

    It's not just communication that requires introspection, everything needs.

    If you do not want to cause irreparable harm, what is the best way to do it? "I am wrong" - this is a kind of introspection.


    Eleven, waiting for a turn.

    If there is no turning point, we must wait; it will only mess up things.

    Of course, don't wait for nothing. Results will not fall from the world, or you must work hard for yourself. If you don't work hard, you will have nothing.


    Twelve, let the miracle happen.

    If you are willing to admit your mistakes, you can create miracles for yourself and your family.


    Thirteen, be patient.

    The only thing that matters is patience, where there is a will, there is a way.


    Fourteen, wisdom.

    Wisdom makes people persistent, and happiness goes to the heart.


    Fifteen, love.

    Everything is love, "love is the greatest healer."

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