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Nike Shoes Appear Quality Problems &Nbsp; Consumers Retreat Shoes Were Reprimanded.

2010/12/7 13:12:00 407

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December 7th hearing, Mr. Xu said he bought a pair at the mall.

Nike

After wearing shoes for more than ten minutes, shoes were found.

quality

Problem, second days to return, salesperson said, "this shoe you cross, affect two sales, nothing to say, you want to complain about complaints."

Besides, Mr. Xu said he would not buy shoes, and he would teach him how to buy shoes on the spot.

In this regard, Nike sales counters said this is a pair of shoes together, and does not belong to the three package range.

　

customer

Let's go back to the shoe salesperson and say, "who told you not to buy shoes?"

On the afternoon of October 29th, Mr. Xu bought a pair of shoes at the Nike counter of a large shopping mall in the middle road of Hongkong. Because he had looked at this shoe before, Mr. Xu simply tried the size of the shoes and bought them.

After returning home, Mr. Xu put on the shoes he had just bought, and walked several times on the hotel floor. He found that the shoes were not the same height. He measured them with his ruler. "Two shoes are 0.5 centimeters short!" Mr. Xu asked for a little bit of shoes. In the morning of the second day, he went to the counter to buy shoes.

"At that time, the salesmen of Nike picked up my shoes and looked at the soles of the shoes, and said very disdainfully," this shoe is going through you, affecting the two sale. You needn't say anything. You will complain if you complain. "

Mr. Xu was surprised to hear the salesman's answer, but he explained with patience that he wanted to return his shoes.

Mr. Xu said that he simply tried the shoes and didn't wear them out, so he didn't wear any more. "Salesmen suddenly threw me a sentence," who asked you not to buy shoes? "And then, in front of my friends, he taught me how to buy shoes.

Mr. Xu told reporters that the attitude of the salesperson not only made him lose face, but also an insult to him.

Nike counters staff: we pay great attention to the attitude of customers.

Miss Hu, the shopkeeper of the shopping mall, explained to the matter, "our salesperson's attitude is unlikely to be so extreme. It may be a little quicker when speaking, which makes the customer misunderstand. But these things should be clearly stated by both parties in person, but not simply listening to one side's argument.", "Ms.,"

Moreover, like our large shopping malls, it is impossible to disrespect customers. The stores are very concerned about the source of tourists. There is no way to kill them. If this gentleman comes back to our store, we will treat him as a VIP. We will call to explain later.

Salesperson Zhang added, "this gentleman's shoes have been worn out, and they are all ground up. There are obviously traces of small stones on the sole. Because the sole of the shoe is pparent, as long as it passes through it, it will obviously affect the second sale. We can not change it for him.

And shoes obviously do not belong to the scope of the quality of three packages, and will not return him.

As for the two shoes that are not the same height, Ms. Zhang said that there were only two pairs of shoes left in the counter, one pair was the sample, and one pair was new. The gentleman chose one pair of shoes in each pair, and at that time, the salesperson did not see clearly and let the gentleman take away, of course, it was a mistake between the two sides.