Ten Taboo Of Workplace Email

I get a lot of mail every day, though I know it. E-mail etiquette People are getting more and more, but they are quite consistent with the base number. Occupational norms There are few, even some people who can't finish their work, fail to cooperate, cause misunderstanding, but don't know why.

Based on years of experience in the workplace, the popularity is summarized. mail Of Writing method For your reference.

　　 No taboo

A lot of people write e-mail and talk about things directly. They give people the impression that you should know who I am.

The right thing to do is to call a post (surname + position) if the other person has a job. If you don't know the position, you can use your surname + Mr. / miss. Of course, it can be used by both sides when they are very familiar with it, which is restricted to informal mail. It is worth noting that it is usually more polite to use "hello" than to use "hello" unless you are sure that you are a superior or an elder.

　　 Two avoid disorderly addressing.

What is taboo is that all people are called managers, and ordinary employees are naturally happy, but they will offend people who are higher than managers.

Usually speaking of others can save the word "Vice", but try not to skip the grade, nor to downgrade others. For example, the other side is a deputy manager, can be called "surname + Manager", but do not call "surname + total"; and if the other side is vice president, you can not call the other side as a manager or general manager.

　　 Three taboos reply to everyone

Usually, only the reply to the sender is needed, and there is little need for all replies, though the other side may also be sent to many people at the same time. In order to reduce unnecessary trouble to others, use the function of "reply"; if it is necessary to copy it to others, try to write it selectively according to actual needs.

It is especially important to note that good things can be copied to others, and bad things should be dealt with one by one. This is a reason for praising public criticism and not being public. Of course, the use of convenient mail to fight the war can only affect personal image.

In order to avoid any unprofessional situation of "replying to everyone", the sender can place a large number of addressee addresses in the "secret delivery" place, and then write the group name of the addressee at the beginning of the text, such as "cause: manager of various departments", etc., which is beneficial for the addressee to clearly understand who else he or she has received at the same time, while avoiding the generation of spam.

　 Avoid the boss as one of the recipients.

It is common for people to write letters to several of their recipients, and their boss is one of them, which is usually regarded by the boss as less respectful.

If it is a letter addressed to the boss, it needs to be written to him alone without the need to copy others. Of course, it can not even be written to the boss while copying others. I have asked trainees on many occasions of training. If they are the boss who receives similar letters, they will feel that they are not trusted or even threatened.

If the boss needs to know something related, it will be more appropriate for him to copy it to the boss. For example, if you need to consult a proposal, you can write it to everyone. If you need to ask the boss's advice at the same time, you need to write it to your boss separately, or write a "boss's advice" in the text when you copy it.

　 Five taboo names are not sorted.

If the recipient (including a copy person) is more than one, sorting is required, whether in the e-mail address, in the body position or in the annex.

The most important way to talk about etiquette is to rank them according to their ranks. The same posts are arranged in alphabetical order, but they are arranged in alphabetical order without knowing jobs, but important mail is not recommended, especially for important customers.

When there is a difference between inside and outside, customer first is the priority. {page_break}

　 Six avoid no segmentation

Some people write a large piece of mail from beginning to end, like novels, which give people a vague feeling and do not want to see it, which naturally affects the efficiency of processing.

The recommended way is to try to complete the full text in one display page, one paragraph of a core meaning, and then write second paragraphs in the blank line. If there are many more items, it is recommended to add serial numbers, but it is best not to exceed three items at a time, otherwise it is not easy to remember.

Of course, if the size of the font size, font style and so on can be adjusted according to the specific circumstances of the recipient, it is the best. For example, each other is a more than 50 year old leader who can appropriately enlarge the font size so that the other side can read, thus improving the efficiency of recovery.

　 Seven avoid key points are not outstanding

It is hard to allow people to read a complete email word by word and sentence by sentence in the presence of workplace pressure and information. Therefore, the writer can emphasize the most core words with prominent symbols, including thickening, enlarging the font size, changing fonts, colors, etc. But in official documents, only black and blue are allowed. Only when poster is used, can color be used properly.

The headline of the mail is very important. It must be strong in action and use the core word to remove the function word. The words related to actions and results can be placed in the first sentence, and then write specific contents, for example, the title can be written as "9 days before confirmation" XX conference schedule.

　 Eight no thanks

Some people do not have the habit of being grateful, which is often a major reason for low response rate. Whether it is seeking cooperation, asking questions, asking for help, or just telling, you can thank the other person for their kindness or cooperation. Even if the leader orders the other person to cooperate with himself, saying thank you can only show his own accomplishment, let alone ask the other party to help him.

Nine avoid multiple concluding remarks.

Many people at the end of the letter write several greetings at the end of the letter, such as "wish good", "wish everything goes well", "happy work" and so on (and also write best regards, all the best, have a nice day) in English. In fact, the most appropriate conclusion is.

Sometimes, it can be seen clearly that the signature clerk has set up the signature file and has greeting, so check carefully before sending, otherwise it will leave a careless impression.

To avoid the above situation, you can remove greetings from signature files, leaving only signatures and contacts, because most of the greetings vary from person to person.

　 Ten avoid not signing

If you do not sign, the implication is that the other person should be able to tell who you are from the email address, or "not so polite", which will cause inconvenience to the other party, and also affect the efficiency. When you want to make phone calls to communicate with specific matters, you need to find it again.

The sender must not be self centred. He thinks he knows the circle of the other person. In fact, it is not true. Sometimes he really doesn't know who sent the mail (let alone so many cool net names).

Signing is a way of respecting the other, respecting oneself and propagandize oneself. Moreover, it is best to set up signature files in advance, and attach all convenient contacts to them once and for all.

The above rules also apply to writing short messages, for example, to call each other, to sign, to write the specific content at one side at a time.

It is written that I received an unsigned short message, but this number is not in my cell phone address book. So I immediately sent back a text message saying, "sorry, I just changed my cell phone and I haven't had time to import the address book. How do I address you?" and then complete my Chinese and English full name. Immediately received a reply: "I am a duer, ^v^". I really can't remember when I knew this duo, I searched in the address book, "sorry, I didn't find the content you wanted to search".