Customer Communication After Participating In Exhibition Knowledge

Participate in all kinds of

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1.

After coming back, he usually gave him detailed information according to his requirements, and then asked him to open his / her card or to remit the deposit.

However, those customers who have signed contracts with you do not mean that they will give you the order. Now this is very common. Some customers have signed a contract with you, but later he has a good price or a better ITEM in other suppliers, and he will give it to others.

Or go back

2, customers who want to place orders.

This is a bit like online enquiry. You can only identify the potential of this customer from your communication with them.

The more detailed the product is, the more careful the terms will be.

For these customers, they will be contacted in time, and all the information involved will be clearly sent to him, and the proofing will be implemented immediately.

For these customers, we often encounter the sample sent without news. The most common reason is that they have not received the order of your products after receiving all samples (including others' samples), or

3. Customers who cannot talk about a particular item or price.

When you come back, even if you decide to do what you want to do, do not compromise immediately. First send an e-mail or make a phone call (or firmly decide your previous decision) to take a look at the situation before making a decision. If the client has a certain soften, then you will succeed. If he insists on his own decision, then you can compromise, and then compromise with him is not too late.

4. Customers who require information.

Send him the detailed information as far as he says.

5. Casual customers.

stay

At the same time, we need to see if there is any opportunity for cooperation according to the product that he sees at your booth.

We all know that the most common problem in communication is to send EMAIL to the customer after the customer has no news.

In this case, I think the telephone is the best way of communication, making a phone call to communicate with him, to see what is going on and what kind of situation it is, whether we can take measures to solve it.

Of course, for those who are not in urgent need, please be patient and wait for a few days to send emails a few days later, because some customers will take a vacation after they go home, and some customers will be in the same place.

For a customer who has not returned for a period of time, a phone call is necessary.