The Replacement Price Of The Shoes Is &Nbsp; The Merchant Claims That "No More, No More."

Lately, Yiwu Mr. Yang, a member of the public, telephoned the new newspaper consumer rights hotline. He bought a pair of shoes at a shopping mall in Yiwu. The shoes were replaced before they were unsuitable, and they could be replaced with expensive leather shoes.

Mr. Yang lives in Dongzhou garden. In March 21st, he saw a shopping mall in Yiwu being underway. leather shoes Concession Promotion Activities, go shopping. Under the recommendation of salesmen, Mr. Yang took a fancy to a leather shoe, whose original price was 309 yuan, and it was 209 yuan after the discount. Because only 40 pairs of leather shoes, Mr. Yang bought shoes without trying them on. That evening, when Mr. Yang tried leather shoes, he found the size too small. Second days early in the morning, he hurried to the mall and asked for a change.

"The same type of leather shoes have been sold out. If you like, we can give you other styles of leather shoes." The salesperson said. Mr. Yang chose a leather shoes with a price of 280 yuan, which was 180 yuan after the discount. After trying it on, Mr. Yang thought the size was more suitable, so he decided to change it and asked the businessman to return the difference of 29 yuan. The salesperson said, the shopping mall stipulates that if the price of the goods exchanged by the customer is lower than that of the original commodity, the seller will not make up the difference; if the price of the commodity after replacement is higher than that of the original commodity, the customer should pay the difference.

"More or less, less to be filled?" this is unfair. Mr. Yang can not accept business practices. Many times the negotiations failed, and Mr. Yang called the new newspaper for help.

Yesterday, the reporter contacted the Yiwu city commerce and Industry Bureau heavy city industrial and commercial office, the staff immediately convened the two sides to mediate. The staff believed that in the Zhejiang footwear "three package" regulations and the "national product" three package "implementation rules", there is no change commodity "more not to retreat, less to make up" provisions. The "hidden rules" formulated by the market itself are not only lack of basis, but also are not reasonable. Businesses must immediately correct similar improper business practices and refund Mr. Yang's price difference. After the patient's patience persuasion, the person in charge of the mall agreed to refund Mr. Yang's difference of 29 yuan.

This reporter has learned that many consumers have encountered the situation that the price of commodity swap is "more or less less". Most consumers either admit to their losses or add money to buy other products.

The relevant person in charge of the Yiwu industry and Commerce Bureau said that since the merchants agreed to change the goods, they should let consumers enjoy the right to fair trade, and the difference in the price of the new products must be returned. At the same time, according to the fiftieth provision of the law on the protection of consumers' rights and interests, a business can impose a fine of 10 thousand yuan on the demand for repair, replacement, return, refund of goods or compensation for loss, which is intentionally delayed or unreasonably rejected. If the circumstances are serious, it may also be ordered to suspend business for rectification and revoke its business license.