Marykay Talks About Management: Following The Golden Law

　　 Administration Golden rule

The golden rule I refer to is "what do you want others to do to you?" This is what the seventh chapter of the Bible tells us. This golden rule is still applicable today; of course, it is especially suitable for all people. personnel management Criteria.

Unfortunately, many people today believe that this golden rule is a boring cliche. In fact, it is the key to personnel management. In the Mary Kay Inc, we are praises of this golden rule. Every decision of personnel management is based on this golden rule.

　　 Following the golden rule can bring success.

When I sit down to write this book that I personally think the company should operate, I want to provide a guide for managers to manage "people". As a mother and grandmother, my feminine instinct makes me want to do something for my colleagues that all mothers will do for their children - something that is good for them.

Because I have many years of experience in working for others, I am quite aware of what is responsible for people.

At the very beginning of my career, I decided to adopt a management style that can arouse enthusiasm for work. I swear that my company can never repeat the mistakes that I have gone through, and treat all people equally and equally. I often think, "if I were this person, what kind of treatment would I want to receive?" Until today, whenever I look for solutions to personnel problems, I always ask myself this question. When using this method, even the most difficult problem will be solved in an instant.

Many unpleasant experiences in my early career taught me many ways to deal with others. I remember one time, on the 10 day tour sale bus from Texas to Massachusetts, I and 57 other beauty consultants took cars as their homes and sold them day and night. It was a terrible trip, and several buses broke down on the way. But we worked hard in pursuit of the prize at the end of the rainbow. The prize was to go to the president's office.

But later it became a factory visit. The factory was not as interesting and perfect as it is today. At least our factory is like this, but our main purpose is to see the president. When we were finally invited to the president's house, we were only allowed to walk around the rose garden. There was no chance to meet him. It was disappointing. Needless to say, our 58 beauty consultants were rather frustrated in the return journey.

Another time, I attended a sales lecture for a whole day, and a sales manager gave me an encouraging speech. I was eager to shake hands with him. I was in the queue for three hours, and it was hard for me to meet him. But he never looked at me in the eye. He just looked over my shoulder to see how long the team was. He didn't even notice that I was shaking hands with him. Although I knew he was tired, I was the same - waiting for three hours in the team, and I was no less tired than him. I felt hurt and insulted because he didn't see me at all. Since then, I have made up my mind that if one day people queue up to shake hands with me, I will give everyone who comes to me totally concerned, no matter how tired I am. {page_break}

I am very lucky that Mary Kay Inc has become a big company today. I have been standing in front of a long queue for many hours with hundreds of people, and once I feel tired, I always think of myself shaking hands with the sales manager. Remembering the situation at that time, I immediately started to look up, look directly at the handshake's eyes, and try to say some kindly words as much as possible, perhaps just a few brief gossip, such as "I like your hairstyle" or "your clothes are beautiful," but I give them every possible attention and never allow other things to disturb me. While shaking hands, I regard each other as the most important person.

Every month, a group of business supervisors visit the headquarters of Dallas and receive training programs. Although there are nearly 400 women trained every time, I always spend one day with them. During their visit, I would invite all of them to have some refreshments at home, and biscuits baked by myself. I heard them say more than once: "MaryKay, I have never eaten biscuits baked by the chairman himself." As you can see, I never forgot to be invited to the president's office but did not see the feelings of the president, so I decided to give my staff and sales team a good reception in my family. Obviously, letting them know how I live is an important thing for them, and is also the climax of their training trip. I am happy to be with them. I also look forward to seeing them, because they are very important to me.

The new business supervisors have come to MaryKay headquarters in Dallas to enhance their morale by participating in a one week training program. They are all at the critical moment of their career development. During this week, they can get to know each other, take a group photo with the management of the company, and pose various poses in front of MaryKay's Pink bathtub. This has almost become a symbol of luck since business supervisors took pictures in MaryKay's home. They can also enjoy dessert cooked with MaryKay recipes. Everyone who takes part in the training can get special inspiration from the top ranking sales people.

When executives rise to the top of the company, they often forget their unfair treatment before they are promoted. What is more, they want to get back. "My boss has never listened to my personal problems, so you should not bother me with your questions," or "my boss will cause me to have gastric ulcer, and I will do the same." In fact, such attitudes only make people make mistakes again and again.

In my past experience, I could have told you many stories, but what's amazing is that when I look back on it, I find that those managers are not as ruthless and uncaring as I originally imagined. Most of them are worthy of respect and talent, but they are too confident that what they do is right. They failed to put themselves in the shoes of their subordinates. They failed to ask themselves the most important question: "if I were this person, what would I do?"

stay MaryKay In the company's sales force, everyone can get continuous development instead of climbing the traditional company, Pyramid; millions of beauty consultants operate independently through direct face to face with customers. They set goals for themselves, and as business supervisors, they must continue to coaching new beauty consultants so as to enable Sharon to grow healthily.