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    ZARA Seven Years On The Blacklist &Nbsp; No Refund Measures.

    2011/4/12 10:38:00 92

    ZARA Seven Blacklist Returns Handling Measures

    In a comparative experiment conducted by Beijing consumers' Association, ZARA,

    Marlboro

    And other famous clothing brands such as Hush Puppies.

    This is also true.

    ZARA

    Since August 2009, there have been seventh quality blacklists.

    Yesterday, I learned from ZARA that ZARA did not deal with the replacement of the problem products.


    Casual pants


    The Consumers Association of Beijing said that the fiber content of ZARA casual pants purchased from Xidan Joy City and Sally commercial (Beijing) Co., Ltd., which is produced or distributed in Morocco, is false.

    Among them, the nominal cotton content of the tag is 75%, the measured value is 68.2%, the nominal wool content is 20%, and the measured value is only 10.6%.

    In addition to the virtual components, ZARA, Yi Du Chun, G2000, Marlboro and other 16 samples are easy to fade.


    In addition, samples of gold crocodile, Bryan BRUIN, G2000 and Weiming W&M casual pants were detected with formaldehyde content and pH value exceeding the standard respectively.


    ZARA 7 years blacklist


    As the world's largest clothing retailer's Inditex group's most famous subsidiary, ZARA has contributed a lot of profits to its parent company. Data show that although ZARA brand stores account for only 1/3 of the total number of Inditex companies, its sales account for about 70% of the total sales of the group.


    Since its entry into the Chinese market in 2006, ZARA has been favored by white-collar and fashion people for its efficiency, variety, production and sale. However, the quality problem has always been criticized.

    In recent years, ZARA has repeatedly become a "frequent visitor" in the list of substandard products of various industries and quality inspection departments.

    According to incomplete statistics, ZARA has been caught in "quality gate" for at least 7 times since August 2009.


    I understand that this is also the third quality blacklist of ZARA Beijing Consumers Association.

    In December 2009, the Beijing Consumers Association found that a ZARA overcoat was unqualified. At the end of 2010, a coat of ZARA coat was named again by the Beijing Consumers Association once again because of the existence of the problem of false amount of cashmere.


    Consumer sentiment rebound


    ZARA's re fall into the "quality gate" triggered a rally in consumer sentiment.

    In my favorite discount network, I see many netizens are talking about the "quality gate" of ZARA.

    "First-class design, second price, three stream quality" is the price that ZARA has to pay for its pursuit of speed.

    Netizens "the view of the town" shows.


    In addition, many consumers said that the quality of ZARA is "different from China and foreign countries".

    "The quality of ZARA seen in Paris is much better than that in China," some netizens said.

    The results of a website's investigation of ZARA's "quality gate" show that 34.5% of consumers say that ZARA has different quality standards at home and abroad, and the quality of domestic ZARA products is generally worse than that of other countries.


    "ZARA's success depends.

    Fast fashion

    "The business model is not dependent on products," Cui Hongbo, senior partner of Lian Zhi Da Consulting Group, told the author that the false representation of components reflected problems in the internal management of ZARA.


    Like all previous "quality gates", ZARA is still silent.

    "For the time being, I did not receive a notice of return from headquarters." the author learned from the staff at Qianmen Street ZARA flagship store that ZARA did not issue a replacement method for the problem products.

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