Online Shopping Has A "Rights Protection Center" &Nbsp; Consumer Rights Are More Assured.
Recently, from the Tencent pat net, it was learned that the 2 version of the "consumer rights protection center" has been released online and the new domain name has been launched.
Http://315.paipai.com/
。
According to the introduction, in the front page of the rights protection center, it also increased the number reminder function of the rights protection order, and added the type of honest insurance service in the list of rights protection orders.
This year, pat net has launched a series of measures in building integrity, and this action is for consumers.
Online shopping rights protection
A convenient passageway has been added, and many netizens clapped.
The new version of "rights protection" is more convenient and comprehensive.
It is understood that the release of the 2 edition of the "consumer rights protection center" is the same as the first edition, which is aimed at creating a platform for personal sale rights protection, including the classification of rights protection orders, the reminder of rights and order figures.
Rights protection case
The contents of multiple modules, such as rights protection community, honesty insurance service display and so on.
The release of the new version of "consumer rights center" many details, but also for consumers everywhere.
First, the new domain name is enabled to facilitate user memory, and users can directly enter the web site to initiate rights protection.
In addition, in the lower right-hand corner of the clap page.
Service module
There is also a new entry Centre for rights protection.
According to the briefing, there are three ways for consumers to safeguard their rights. They are the rights to refund, return and safeguard rights in the process of pactions, and the right to safeguard their rights after the end of the paction. The convenience consumers can find in the paction or in the 14 days after the paction is successful, click on the corresponding order, click on the right to complain, and choose the corresponding complaint type.
The "consumer rights protection center" home page has also specially added the digital reminder function of rights protection orders, optimized the rights protection process and the design and interaction content of the integrity insurance service display.
The seller's exposure platform has also been added: the management regulations of the display platform to the seller, and the strict management information to the consumer platform for the dishonest and illegal sellers.
At the same time, in order to facilitate consumers to understand and use, the list of rights protection orders also adds new service contents and increases the application for refund.
Right small channel, highlighting the "assured" platform great determination
Pat Network has always been based on honesty, starting from the implementation of the whole station's sincere insurance, it has launched a genuine fake one, three days, 14 days ahead of time payment, sincere insurance agent replacement, 7 days free mail package retreat, also opened 400 unified after-sales service telephone.
In April 2011, for the first time, a government licensed "genuine goods" campaign was also held, and its QQ mall became the first electronic business platform in China to receive licensed products.
All along, the pat Network has continuously introduced various measures, and has achieved certain results, avoiding some trading disputes, and the interests of consumers have been fully guaranteed. Although the publication of the "consumer rights protection center" is only a small move, it reflects the pat Network as a platform for e-commerce leaders, and the great efforts and determination of patting network to protect consumers' interests and maintain the Internet shopping environment.
According to the insiders, how to protect consumers' rights after buying goods is one of the most important steps to consider as an e-commerce platform.
Under the hot Internet economy, if we are not able to protect the rights of consumers or fail to deal with the problem of consumer rights protection, we can not get a bigger profit margin from the Internet.
And the pat Network has spared no effort to start from the consumer's perspective, trying all kinds of online shopping rights protection path, no matter not seize the key issue of consumer rights protection, this has also made a series of demonstrations for other online shopping platforms.
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