New Shoe Cracking Business Is Actually Blame Shoe Oil "Low Grade"

The newly bought leather shoes have been cracked for ten days after wearing them, but businessmen have denied using the "low shoe polish" as an excuse. quality Problem. Ms. Lee had to turn to the Nanchang County industry and Commerce Department for help.

According to Ms. Li, in July this year, she was in Liantang "Li Xin". Market Spent 560 yuan to buy a pair of "Andy bazaar" brand black leather women's shoes, did not expect that leather shoes only wear for ten days, the shoe surface has serious cracks. Ms. Lee took the shoes to find the shopping mall to ask for a refund, but the salesman used "high-grade leather shoes to be treated with high-grade shoe polish." leather shoes She refused to replace her leather shoes on the grounds of quality problems. Ms. Li thought that the reason given by the salesman was unthinkable, so he came to Nanchang County industrial and commercial bureau to complain.

After receiving complaints, the law enforcement officers contacted the responsible persons of Li Xin shopping mall in accordance with the principle of "who distributes who is responsible". The law enforcement officer pointed out to the store manager that Ms. Andy spent 560 yuan on the newly bought "bazaar" leather shoes only for ten days, and there were cracks on the vamp, indicating that there was a quality problem in the leather shoes. According to the "three package" rule of footwear, there was a break in the "three pack" period, such as breaking the bottom, breaking off the side, serious stripping, and affecting the wear. At the same time, law enforcement officials also said that shop operators can not "high-grade shoe shoes need high-grade shoe polish care, use low grade shoe polish will lead to cracks on the upper surface" as a pretext, refused to assume responsibility.

After the patient's mediation of law enforcement officers, the mall finally expressed willingness to return the purchase of shoes to consumers 560 yuan, and Ms. Lee also accepted the mediation result.