GUCCI Shenzhen Flagship Store Is Known As Sweatshop.

In September 23rd, two Gucci (GUCCI) Shenzhen.

Gucci Shenzhen flagship store is known as sweatshop.

In response, GUCCI replied: the company has always been very concerned about the welfare benefits of employees.

At present, we are actively investigating this special event and will take necessary measures as soon as possible to properly handle it.

The resignation employee complained to GUCCI: "to apply for water, to report to the toilet".

In September 2011, 5 employees who once worked in the GUCCI flagship store in Shenzhen sent a letter from the Gucci employees who had resigned from the collective to the top management of Gucci.

They said, "

According to the staff, there are more than 100 regulations on the behavior of employees when they work in stores. Many regulations restrict the physical needs of employees.

The GUCCI flagship store in Shenzhen stipulates that the clerk's two minor offense accumulates into a verbal warning, and four verbal warnings in one year will be fired.

The staff also said: "during work, we must apply to the higher authorities for drinking water, and the bathroom must be licensed. The time for toilet is strictly limited to 5 minutes."

Pregnant women stand for more than 8 hours, Apple will be dismissed.

A Li, a resigned employee, said that during pregnancy, she worked normally and had to stand for more than ten hours a day.

She has repeatedly applied to the director of the company to bring some fruits, snacks, and so on to supplement the rest in the locker room.

She got the company's reply: "everything can't be eaten in the shop."

Ali also said that a pregnant colleague secretly took the apples while he was resting in the locker room and was discovered by the store manager.

The shopkeeper told her not to eat any more and said that it could be forgiven this time, but the next time she found it would be a minor mistake, if she was found to have eaten apple for the 8 time, she would be dismissed.

She could only throw away the remaining apples.

The pregnant woman finally aborted.

"Points" to 2 o'clock in the morning is caused by itself?

It is reported that every night after work, employees still need to stay overtime to count the items.

Reporters from a GUCCI flagship store director sent to the GUCCI company personnel department's mail that every night "points" time is one hour, the actual "count" time may also less than one hour.

But a resignation employee said that two years after the shop opened, it was very common until 2 a.m. to 4 a.m.

Ali remembered very clearly that once, the head of the shop directly told everyone, "if you are right, you can leave in less than an hour.

But the goods have been wrong for a long time. This must be your work mistake. It's your own fault. You can't go until it's right.

A piece of goods more than 5000, lost everyone together compensate

An on-the-job employee told reporters that in the past 4 years, the GUCCI flagship store in Shenzhen has lost about 40 items, ranging from 2000 yuan to forty thousand or fifty thousand yuan, with an average price of 5000 yuan, with a total price of around 200 thousand yuan.

It is reported that if there is something stolen in the store, all employees need compensation, including leadership.

According to the original price of the lost goods, the average cost is borne.

Ali said that during her marriage, there were goods missing in the shop and she was also withheld from the money after coming back.

Ali also told the new express that every time the goods were lost, the company would call the police, and the company's products were bought insurance, specifically what insurance was "not clear".

"On the one hand, the company can get insurance compensation, and on the other hand, the employees should equally share the money and collectively deduct money from the supply company."

In addition, a number of resignation staff think that GUC-CI stores, on the one hand, require employees to introduce goods to customers with the most thoughtful service, and it is unreasonable for employees to guard against customers stealing anything at any time.

Anonymous Management: "abortion is more than one case."

On September 23rd and 24, the new express reporter came to GUCCI flagship store near the Mixc, Shenzhen.

The store is independent of the Mixc. It has three storeys and covers an area of nearly 2000 square meters. It is the largest GUCCI store in the Asia Pacific region.

In the afternoon of September 24th, the new express reporter found the "NIKI" woman in charge of the duty, hoping to verify the contents of the resignation staff. She declined the interview of the reporters.

Another GUCCI flagship store manager, who declined to be named, told the new express that the contents of the open letter were true.

The staff of the flagship store also said: "the resignation staff have said that they still have reservations in the open letter, some of them are more serious than those in the open letter.

In the GUCCI flagship store, there are more than one case of miscarriage.

The new express reporter has consulted the employee handbook of GUCCI company, and the 6 conditions can be rewarded for the stipulation of reward. However, the penalty provisions will punish the 90 discipline violations.

GUCCI flagship store management confirmed that dozens of other provisions still exist outside the manual.

{page_break}

GUCCI response

Human resources department: chief executive officer without arrears of overtime pay: improvement is in progress.

It is reported that 5 employees who resigned in the open letter hope that the company will compensate for overtime pay. GUCCI (China) Trade Co., Ltd. has made a written reply: "the company has carefully checked the history attendance record and overtime payment information of the company's computer system. According to the information before, it can be confirmed that there is no full payment of overtime pay."

The Shenzhen Luohu District Human Resources Bureau believes that the resignation staff and GUCCI company in overtime and overtime pay calculation methods, there is a big controversy, it is impossible to make GUCCI company compensation decision, it is proposed to resign employees to apply for labor arbitration.

In addition, the internet name "Miller Zi" resignation staff on micro-blog continuously issued micro-blog to sue in the GUCCI encounter, and "@ Deng Wanying".

Deng Wanying is chief executive officer of GUCCI Group Asia Pacific region.

"Miller Zi Zi" said that President Deng Wanying personally trusted her on micro-blog in July 29th. The content is: "thank you for your letter, understand your mood, things are improving, and the company will also communicate with you."

I hope you are healthy and happy. "

In September 26th, GUCCI China Public Relations Manager "BenHuang" mail replied to the new express reporter: "GUCCI company has always been very concerned about the welfare benefits of employees.

At present, we are actively investigating this special event and will take necessary measures to deal with it as soon as possible. "

At the end of September, the new express reporter hoped to further verify the problems reflected by the resignation staff, but as of press release, there was no latest reply from GUCCI.

Lawyers say: GUCCI's actions are not in line with the status quo.

The 5 attorneys for the resignation staff believe that the harsh working environment provided by GUCCI company is more ethical.

As a big brand in the field of luxury goods, GUCCI's behavior is not in line with its status as a whole. It also violates the public's recognition of this brand.

They did not treat their employees well, nor did they take corresponding responsibilities.

Yang lawyer said.

Yang said that the service industry has many harsh requirements for employees' behavior in front of customers, which is a special requirement of the industry, but employees should provide corresponding benefits when they rest in the background.

GUCCI urgently issued a "password".

At the beginning of September, Shenzhen TV's "law watching the world" column was continuously reported for 4 days on the topic of "GUCCI flagship store" is "sweaty company", and conducted an unannounced visit. 5 resigned employees complained about the encounter in Shenzhen's flagship store in the program, which caused a great uproar for a while.

Recently, the new express reporter from the 5 resignation staff attorney's office, obtained a "response to media customers' secret visits" e-mail.

Apparently, the e-mail was sent out after an unannounced visit to Shenzhen on television.

Issue "seal letter"

Collectively referred to as "internal information of the company"

This email shows that in August 31st, after the Shenzhen TV Station conducted an unannounced visit to the GUCCI flagship store, the director of the store reported the media's unannounced visits to the top of the GUCCI operation Department.

In September 7th, a GUCCI executive named "AlisaHong" sent an email to a number of GUCCI stores across the country. It was called "(attention!) media customers' secret interview skills," and asked the heads of major stores to "preach to employees at the morning meeting".

This email provides some simple answers to questions about how employees respond to media customers.

When employees are asked about personal salary, welfare or other "sensitivity" problems, the mail asks employees: please tell the other party politely and kindly, "sorry, this is internal information of the company, we can not answer, please understand".

If the customer continues to ask questions, the employee will pfer the customer to the person in charge of the duty: "if you need, I can introduce the person in charge of our duty to you, you can ask him."

For the answer of the head of the flagship store, the mail also gave the standard answer: "sorry, this is the company's internal information, we can not answer, please understand."

The mail finally wrote: "when the customer leaves, please send the matter to Perry and mail it to the operation Department."

Suspected infringement of consumers' right to know

GUCCI flagship store, a management personage, disclosed that the company's requirement is mainly to prevent media reporters from speaking in their workers' work, but also to prevent customers from coming to inquire about goods disputes and so on, so as to prevent employees from being stolen to record videos that are not conducive to the company.

The resigned employee's attorney said that the 500 word less mail would teach employees to use "internal information" to refuse any questions from customers and media, including questions about quality, which clearly has the suspicion of violating the right of consumers to know.

"This email is more like a sealed letter. If GUCCI treats employees well as they claim, they will not ask employees to avoid talking about it," Yang said.

New fast dictionary

GUCCI is a fashion brand in Italy. Its products include fashion, leather goods, leather shoes, watches, neckties and so on. The brand has always been famous for its high quality, luxury and sexuality. It has become a wealthy consumer of the upper class with the brand image of "identity and wealth".