Leather Shoes Reception Complaints Are Ranked Third In Consumer Complaints.
With the advent of new leather shoes in the winter market, various shopping centers have launched various promotional activities.
leather shoes
The consumer disputes arising from the complaint became the focus of consumer complaints last month.
Recently, the 12315 integrated command and control center of the city commerce and Industry Bureau announced the consumption of our city in October.
Appeal
Report and consultation.
Last month my city
consumption
Complaints and reports were 1358 and 764 respectively, representing an increase of 59.76% and 81.04% over the same period.
Compared with the previous month, the complaints on leather shoes were third, becoming the new hot spot this year, reaching 298, accounting for 2.57% of the total acceptance.
Gao Minzhou, director of the Consumer Protection Office of the Municipal Industrial and commercial bureau, introduces the main problems related to leather shoes complaints, such as shoes foaming, coating falling off, no qualifying certificates, broken joints, cracks and other quality problems.
At the same time, in the replacement of repair, businesses do not perform three packs, delay maintenance.
Gao Min Zhou said that the quality of footwear products was not qualified, which would lead consumers to wear unstable after wearing such products, which would even make people sprain and fall.
If such problems exist in high-heeled shoes, it will bring hidden danger to personal safety.
If the logo is not clear, incomplete or incorrect, it may cause consumers not to buy the right product when they buy the product, which leads to problems that can not be traced when there are problems or quality problems.
Once the consumer is in dispute, it can call 12315 for help in time, and it will be handled by the industry and Commerce Department.
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