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Consumer Complaints 799 Yuan Nike Shoes Wear Half A Section

2011/11/30 13:11:00 20

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"Unexpectedly

Nike

The quality of the shoes is so bad, and the warranty is only one month! "Mr. Hu, a netizen in Changsha, was very depressed recently. He was there half a year ago.

Market

I bought two pairs of Nike shoes. I didn't expect two pairs of shoes to appear "degumming" and "cross section". But the shopping center refused to guarantee the warranty on the grounds that it had already passed three packages.

According to Mr. Hu, on the Dragon Boat Festival in June this year, he bought two pairs of Nike noodles at the Nike store in Dongtang friendship mall.

Jogging shoes

The price is 799 yuan and 599 yuan respectively.

But in the following half a year, two pairs of shoes appeared degumming, cross section and other quality problems.

To this end, he brought his shoes to the mall, but the Sales Department refused to repair the sports shoes on the grounds that "the warranty period was too late and could not be repaired".

"This is too exaggerated. The shoes of 799 yuan will be pacted in less than half a year, and the period of three bags is only one month." Mr. Hu said he used to be a sports school student in Changsha. When he was training, he wore all kinds of tennis shoes with domestic brands. Even if he wore them for one or two years, he would not have any cross-sections.

Angry, he sent a complaint to the http://315.rednet.cn/.

This afternoon, the red net reporter accompanied Mr. Hu to the East shop of the friend store.

After showing a shopping ticket, the sales supervisor replied that according to the "three package" rule of footwear in the shopping mall, the warranty period of the mesh shoes and leather shoes was 30 days and 90 days respectively. The two pairs of shoes of the customer had already exceeded the deadline, so they were not guaranteed or returned.

"We can glue the soles out of the sole, but we can't do anything about the vamp section."

"The shoe section must occur within the warranty period, and the seller will only be able to replace it.

If the warranty exceeds one day, consumers can only admit their bad luck! "Red Net Lawyer Zhang Jing commented that the footwear warranty requirements of the mall comply with the existing footwear warranty regulations in Hunan, that is, the Provisional Regulations on solving consumer disputes in Hunan footwear industry promulgated in 2004.

But Zhang believes that the regulation is too strict for consumers to return goods, stipulates that goods can be broken off within 7 days of sale, and can not be returned.

Return is allowed only when the same type of shoes is not available.

In return, consumers also have to pay depreciation fees, "compared with the development of the footwear industry, this regulation is still somewhat lagging behind".