Clothing, Shoes, Hat And Mobile Phones Become Complaints Against Disaster Areas
According to the figures provided by the municipal consumer protection committee, 858 consumer complaints were received at all levels in the fourth quarter of this year, accounting for 82.63% of the quality problems, and the most prominent complaints were clothing, shoes and hats and mobile phones.
According to consumer complaints, there are mainly clothing items such as holes, woolen sweaters, shrinkage, fading, breakage and off-line.
Miss Hu of Dongyang bought a Valentino men's jacket in October. She didn't look at it carefully. After a few days, when her husband took it out, he found a hole in his sleeve.
Miss Hu asked the dealer to ask for a change, and the shopkeeper disagreed and complained.
After the on-site mediation of Dongyang consumer protection organization, the two sides agreed that Miss Hu would buy another 238 yuan coat, and the shop owner would give him a discount of 100 yuan.
In October, the Dongyang industrial and commercial department conducted special inspections on the quality of clothing sold by circulation enterprises, and sampled 17 batches.
After monitoring by the national textile and garment product quality supervision and inspection center, the quality problem is found to be very prominent. The qualified rate of the total batches is only 5.9%, and the unqualified rate is as high as 94.1%, based on the national textile mandatory standards and product standards.
Footwear complaints are mainly aimed at problems such as degumming, cracking, cracking, cracking, breaking, cracking, cracking and so on.
Consumers bought a pair of Nike sports shoes priced at 468 yuan at a sports shoe store in Pujiang. After wearing it for a day, they felt their feet were rubbed up.
The store refused to ask Pei to ask for a replacement request.
Pei Mou appealed to the consumer association in a fit of anger.
After mediation, the store agreed to change the pair.
Complaints about communications products are mainly concentrated on mobile phones. The problems involved include poor quality of charger, no screen display, automatic shutdown, and no repair.
Zhou Mouhua, a consumer in Lanxi, bought a Tianyi phone for 1000 yuan, but still failed to use it for two times because of quality problems.
Zhou asked for a change, and the store refused.
Zhou had no choice but to turn to Pujiang County Consumer Protection Committee.
After mediation and negotiation, the operator agreed to exchange a mobile phone with the same brand.
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