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    Taobao Semir Flagship Store Promotion Saves False &Nbsp; Netizens Complain.

    2011/12/19 16:24:00 64

    Taobao Semir Flagship Store Complaints

    Recently, the "China's e-commerce complaints and rights protection public service platform" sponsored by the China Electronic Commerce Research Center received a number of netizens on Taobao mall Semir flagship store and oak flagship store.

    Complaint


    Case one: Taobao mall double eleven promotion no order, oak Fei flagship store was complained


    Netizen Huang lower bound said in November 11th in Taobao mall oak Fei flagship store order (Order No. 107517141026595), has not been shipped.

    I began to ask customer service from 16 days ago. Finally, on the afternoon of the 23 day, there was customer service and I had no communication with me.

    I doubt it, since there is no goods, why can it be photographed?


    Case two: Taobao mall Semir flagship store was heavily complained about false delivery, malicious fund-raising


    Net friend Miss Cai said that in November 10th, Taobao store Semir flagship store order (order number 109810750683224), the seller said that within 7 days to complete the delivery, but after 11 days, the order is still in the buyer's payment, the last customer service came to the sentence, apply for a refund, you did not shoot.

    I made a total of two, but I was forced to apply for a refund, but no application was confirmed for a few days.

    Contact the seller's Wangwang, looking for all the customer service are ignored, the phone also can not get through.

    If Semir's promotional activities can not bear, do not participate in the double 10 sales promotion war, deceive everyone's money into Alipay center, and will not be returned.


    Netizens said that the situation with Miss Cai was similar to that of Miss Cai. In November 11th, he purchased 462.72 yuan clothing (115776442594457 order number) in Semir fashion flagship store, Taobao, and the order showed that the seller passed the 16 day through.

    logistics

    Shipment (No. 368987655585), but no logistics information was found.

    Repeated contact with online customer service response problems ended.


    Netizens Zeng questioned Taobao's Semir flagship store's false and serious fraud.

    I bought nearly two hundred yuan of goods in the store in November 11th (the order number is 110117635869691), but I haven't received the goods for more than 20 days, and I can't find any logistics information. I can't contact the customer service by using all kinds of communication tools. I can't find the order number when I contact with the Shentong logistics.

    This is basically a hoax, and most people on the Internet have the same experience and belong to a wide range of collective fraud.


    Mr. Lei also complained about Semir's false delivery. Mr. Lei said that during the double eleven period, he bought more than 200 yuan of clothes at the Taobao Semir flagship store (the order number was 110113955577403), and the logistics number was generated in November 15th. But up to now, no logistics information has been found.


    Netizens Mr. Yuan said Taobao store double 11 activities in order to buy Semir clothing (order number 115538363000194), promised 7 days shipped, sellers in November 16th prompted delivery, can wait until 22, there has been no express tracking records.

    Contact the seller during the period, or automatically reply, or ignore.

    I contacted the courier, said the courier did not receive Semir's goods at all. Is this not a false delivery? On the forums, there are more than 500 victims, some even the time has come, the money has been automatically sold to the seller, the goods have not been sent, and the money is two empty.

    There are more than 40 thousand netizens who buy the most. Now all the goods and goods are in Semir's hands.


    Mr. Wan said that during the double eleven period, the items were photographed at Taobao Semir flagship store (the order number is 107486136876596). The seller showed the shipment on 13 days, but even today, there is no logistics information.


    Mr. Lu said that during the double eleven period, the order was placed in Taobao Semir flagship store (the order number is 107467053514777), so far, it has not received the goods.

    Taobao only shows that the goods have been issued.


    It is understood that a double eleven activity in Taobao mall has brought the secrets of netizens.

    Complaint

    It can be said that there are several joys and worries.

    In response, Yao Jianfang, an online shopping and rights expert at the China Electronic Commerce Research Center, believes that Taobao mall, as a B2C platform, has gathered numerous sellers.

    A double eleven activity has fully exposed the deficiencies of Taobao mall on seller management.

    As a big seller on Taobao mall, Semir flagship store is deeply involved in the promotional activities and has a great negative impact on the brand.

    Therefore, Taobao should strengthen the supervision of incoming businesses, and businesses should also attach importance to their brands and operate in good faith.

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