China Group Buying Website Has Closed Down 2000 &Nbsp This Year, And Consumer Balance Has Become A Floating Cloud.

One year, 2000 websites were closed down. This is a sensational answer handed over by the domestic group buying industry in 2011. Many failed websites are "unfinished", which makes many consumers not only fail to return products, but also account The balance is also a "floating cloud".

In addition, even the top ranking stations have been exposed to hidden traps. consumption He complained that he had rejected a refund after he expired on an online group purchase. And waxy Internet recently responded: "although the web page clearly marked the support of the refund, but it did not specifically refer to this single group purchase can be refunded, consumers understand wrong."

Website bankruptcy accounts balance become "floating clouds"

The consumer, Miss Ho, said he had previously recharged on Cody's group purchase. Group buying 130 yuan mobile phone fee, but because of the cancellation of activities, money returned to her account. In early August of this year, she once again joined the group to buy Wooden electronic clock, but so far even the products have not been touched.

"I finished the baby and finished the confinement. Just Baidu search the site, the site has not, the order number can not be found. Miss Ho said gloomily.

Reporters on the website of the China Electronic Commerce Research Center found that more than one victim had been "put together" by the Cody group. Another consumer in May this year to participate in the 130 yuan to recharge 200 yuan mobile phone fee activities, has not yet been realized, yesterday Cody group purchase website has been unable to open.

"In the early days, the phone fee is recharged to attract the attention of the eyeball, and then the cancellation of activities can only be refunded to the Cody account. Now that the website is closed, can the money be taken back?" in the Baidu know, more than a dozen netizens shared the experience of being cheated, but they never found a way to recover the funds.

Another group buying site Mamonde group is also suspected of "run away". Some consumers complained that two months ago, they purchased 192 yuan of goods from Mamonde group. After the payment, they found that the evaluation was very bad and the fake goods were in flood. They demanded refund immediately, but customer service was not accepted. On the second day when I entered the website, the web page could not be opened, and neither customer service nor QQ had any response. As of press release, the website has been unable to open.

Group buying is a "last day" every day, which makes many consumers confused. Many of the shops often use fake "last day" tricks in group buying websites.

Some consumers complained on the 12315 website that he bought a teddy bear on a group buying website in November 9th. On the second day, he opened the website and found that the remaining time was still one day. He consulted customer service and was told that the group purchase would be concluded in November 11th. But look at number 12, and the remaining time becomes 1 days.

Ms. mu, who lives in Xuhui District, said she also saw a pull rod box in a group buying website. The original price of 888 yuan was 50 percent off yuan after 444 yuan.

"I wanted to see more than three goods, but the page information prompted group buying time was only 59 minutes, and countdown continued. I was afraid to miss the opportunity and hurried to place the order.

"Miss Mu said that when she spent 6 hours trying to show her girlfriends the" shopping spree "and sending the above link to the drying list, it was discovered that after the group purchase page was opened, the remaining time became 59 minutes. At a time when she was speechless, she went to Taobao to search the price of the pull rod box. She realized that it was only 399 yuan if it was cheap.

"Usually this is a very common phenomenon in the industry, and the remaining time can be modified at any time in the background as needed." A group buying industry insider revealed that because the actual volume of some group buying projects is not satisfactory, the minimum standard of negotiation with the merchants is not reached, and the group buying website often extends the opening time to make the figures look good.

A network was accused of "turning over" refused to refund.

Clearly, the web page marked a significant "7 day refund, overdue refund" commitment. Why did consumers encounter a closed door when the refund was made? The explanation of glutinous rice net is: "although the marked refund is supported, there is no specific support for this single group purchase to be refunded."

Mr. Chen complained that he had bought 2 "Xi Lai commune" bread vouchers on waxy rice net, but later he did not consume in time because of business reasons. As he bought the product, the glutinous rice website advertised prominently on the right side of the page, flaunting the quality of service supporting the 7 day refund and supporting the overdue refund. However, in November, when Mr. Chen called waxy customer service to look for a refund, customer service asked him to open the page and read the product carefully. At that time, he was foolish. The original explanation had quietly changed into "not supporting a 7 day refund, not supporting an overdue refund".

To his surprise, Mr. Chen did not exist on the page when he first joined the group purchase. Although the customer service admitted this point, he refused to refund him, while his colleagues succeeded in obtaining a refund because of repeated insistence.

"Do not support the refund is originally the terms of the overlord, who will return money to anyone who is fierce is also a great injustice to consumers." Mr. Chen said.

A network of public relations officials recently responded that the above situation does exist. "The 7 day refund, overdue refund" consumption pledge is placed on the top right corner of the page, but not all group buying products are involved. In order to avoid consumer confusion, we added the words "no support" on the page afterwards. The person said that if consumers really want to retire, they can be reflected through micro-blog or the official hotline and so on. Generally, a refund will be made.

Domestic group buying website closed 2000 this year

According to the monitoring data from a naughty network, the total number of group purchase websites that had not been updated for 30 days in November has reached 35%. This means that as of November, there are nearly 2000 group buying websites that have been shut down or spanformed. Apart from a few group buying giants, nearly 3800 group buying websites are fighting for less than 4% of the market share.

The industry believes that in the case of a fixed market size, our group buying website should at least reduce by more than 90%, so that we can embark on the normal track of competition development.

The fourth quarter of this year has become a critical moment for many group buying websites. The industry expects that in the three months before and after the Spring Festival, especially during the Spring Festival, the collapse of group buying websites will further intensify.