Three Prominent Problems Restrict The Development Of Washing And Dyeing Industry
A few days ago, the city consumers' Association announced the results of the survey on the service situation of the city's dyeing and finishing industry. The reporter learned from this that merchants refused to issue service vouchers, and washed them as dry cleaning. The overall professional quality of employees was 3 prominent.
problem
It restricts the healthy development of the washing and dyeing industry.
According to the survey results, some operators refused to issue invoices to consumers for shirking their responsibilities. They only accounted for 26% of the number of washing and dyeing workers voluntarily, and 95% of the service receipts were blank receipts. Only 4 items including the date, name, quantity and amount of clothes were collected. There were no problems existing in dry cleaning clothes and the signature of consumers.
Some consumers of the random survey also said they never asked for invoices or vouchers.
The consequence is that clothes are difficult to identify after being wrongly identified and difficult to prove.
At the same time, some
Management
In order to save costs, water is washed and dry cleaned, and dry cleaning costs are charged to deceive consumers.
In addition, many employees lack knowledge and recognition of new clothing materials, and some even do not know dry cleaning professional technology. They know little about equipment usage, clothing identification, washing process and chemical properties of washing solvents, resulting in frequent washing accidents such as clothing discoloration, color matching, hardening, crisp and foaming.
In view of the 3 outstanding problems existing in the current dyeing and finishing industry, the City Consumers Association suggests that:
Washing and dyeing
The industry self-regulation organization, and the formulation of the Convention on self-discipline of industry, stipulates the terms of dry cleaning service, so as to gradually form a good market order and protect the legitimate rights and interests of consumers. The relevant industry standards should be promulgated as soon as possible, and the qualification, service vouchers, service processes, service standards and compensation standards should be clearly stipulated. A strict system of taking charge of posts must be implemented, and the law enforcement inspection combined with routine inspections and surprise inspections should be carried out to conduct regular and orderly guidance and education for the dyeing and finishing industry.
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