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    380 Thousand Online Shopping Hermes Bags Difficult To Distinguish True And False

    2012/5/10 11:03:00 19

    HermesLuxury BrandCottage Shopping

     


    Through online shopping, it costs 380 thousand yuan to buy it.

    Hermes

    Red crocodile bag does not know its true or false how to do? Recently, the Shanghai buyer Sasa (alias)'s experience causes the hot discussion on the net.

    However, the seller of the shop insisted that the bag was genuine, and the Hermes store did not provide identification services, which led Sasa to lose direction.


    Because of the huge gap between domestic and foreign luxury goods such as brand leather bags and high-grade cosmetics, plus some top limited edition leather bags can't be bought at home, genuine overseas purchasing has brought "sweetness" to many people.

    With the increase of business volume, "overseas purchasing" service has also developed from the past individual online stores to a large purchasing website.

    In order to emphasize that their products are genuine goods, many purchasing websites also display the signs of "flight attendants purchasing" and "airport purchasing".


    However, reporters found in the interview, because all frontline

    Luxury brand

    The counters do not provide identification services, which makes it difficult to distinguish between genuine and fake goods.

    In addition, flight attendants such as stewardess, tour guide, tour leader and other "flying trapeze" are strictly prohibited from purchasing. Since this year, the Customs at Shanghai Pudong International Airport has detected 25 illegal baggage items carried by air crew.

    Under the severe attack of the Customs Department, the risk of buying on behalf of them is increasing. The so-called "stewardess shopping" claimed by individual purchasing websites is actually a marketing gimmick of businesses.


    380 thousand buying fake crocodile bag?


    Sasa, who lives in Shanghai, is a wealthy woman and a loyal supporter of Hermes, the world's top brand.

    Recently, Sasa saw a long-awaited "Hermes red crocodile skin" purse on a shopping website. She immediately contacted the seller and said she wanted to buy it, hoping that the other side would be able to make it cheaper.

    The price of the leather bag in the counter is around 330 thousand, after bargaining, the two sides finally traded at a price of 380 thousand.


    According to Sasa, this bag is not available in the domestic counters, nor can it be bought with money.

    So, although it was 50 thousand more expensive than the counter, she bought it and sent the money to the seller's account by way of bank remittance.

    After getting the bag, Sasa asked a lot of Hermes fans to come to the appraisal, but everyone thought there was something wrong with the bag.

    Because the Hermes counters did not provide inspection services, Sasa had to send bags to several well-known second-hand stores in Shanghai for consignment.

    I didn't expect the other side to accept it. I think the authenticity of the package is open to question.


    Sasa told reporters that people who bought the brand bag know that this bag is hard to find. If there is a bag flowing into the market, the buyer is rushing to get it, and the second-hand shop can not be rejected at all.

    The attitude of the second-hand store made her doubt the authenticity of the bag.


    Seller returns but insists it is genuine.


    So Sasa contacted the seller and asked for a return.

    At the same time, Sasa also sent his experience to the Internet.

    Subsequently, the seller made a special trip from Beijing to Shanghai and made an appointment with Sasa to confirm the Hermes Plaza.

    Sasa also agreed that if the bag was real, she would still like it, but if it was fake, she would have to return it.


    However, the staff of the Hermes Plaza counters said they did not provide identification services and could not answer whether the bag was true or false.

    But the staff said that if it is genuine, it can carry out normal after-sales maintenance service.

    The staff of the counter also delivered the bags to the staff of the counter to do normal maintenance according to Sasa's request.


    The next day, the seller learned from the staff of Hermes counter that the red crocodile bag is all new and does not need any maintenance service.

    This also declares that buyers and sellers can not identify the authenticity of the package through Hermes official channels.


    The seller said that their shop was very famous in the purchasing industry. Many people were their loyal customers, including Sasa. Sasa had bought many bags in their shop before, and there was no objection, which meant that they had a good reputation.

    The dispute, which caused a lot of trouble on the Internet, had a certain impact on the reputation of their shop.

    Finally, they return the goods to buyers, and also want to show their store's attitude towards consumers, not goods.

    If they are fake, they do not have to go to Shanghai from Beijing to deal with this matter.


    Top level packages change hands without invoices.


    Since the Hermes counters do not provide inspection services, does the seller have invoices or other relevant certificates to prove that the package is obtained from regular channels?


    The seller explained that the "Hermes red crocodile skin" leather bag is a top limited edition and is hard to buy in the market.

    The seller also got the package through multiple layers of handover. In line with the principle of keeping confidential information for the owner of a handbag, they could not provide information about the owner of the purse, so there was no relevant invoice.


    According to the seller, this is an open secret in the purchasing industry, not one of them.

    If customers often buy Hermes goods, you should know that if you want to buy the top style in the counters, you must first buy many accessories, unless the customer is VIP of Hermes, and the total consumption is high, then it is possible to buy the spot directly.

    Many senior customers of Hermes take advantage of their high points to start a new package. If they want to change their hands, they can sell it to the next house. The package may be hand in hand to the last customer.


    Sellers emphasize that their goods must be genuine, but as for sources, this is absolutely "confidential". Unless they can no longer exist one day, they will present these secrets (industry hidden rules) unreservedly to everyone.


    Buying is itself a fraud.


    Genuine overseas purchasing has brought "sweetness" to many people.

    But there are also many overseas purchasing signboards, which are used to deceive customers by buying information at low prices.

    Yesterday, reporters from the Songjiang court learned that the defendant Liao Mou has been sentenced to fixed-term imprisonment in three years and six months, and a fine of 3000 yuan.


    On the evening of July 15, 2011, the defendant Liao and others used the false information on the sale of the "Hermes" brand leather bag on Taobao's website, and decoy the victim, Qin Moumou, to pfer the purchase amount of RMB 198000 yuan to the Alipay platform and steal his Taobao and Alipay's account and password. After that, he used the stolen account and password to log in to the victim's Qin account to confirm the "receipt" to the Alipay platform, resulting in the Alipay platform to pfer the amount of RMB 198000 yuan into the bank card controlled by the defendant Liao and others.

    Later, the defendant, Liao and others, took the money in their own hands several times by cash withdrawal or online payment.


    In September 1, 2011, police officers arrested the defendant Liao Mou and seized a stolen NOKIA mobile phone.

    During the trial, the defendant, Liao Mou, withdrew from the stolen money 10000 yuan with the help of his family.

    According to the trial of the Songjiang District court, the defendant, Liao Mou, took the illegal possession as the purpose and ganged up to defraud other people's money. The amount was huge, and his behavior constituted a crime of fraud.

    {page_break}


    In an interview, reporters found that most of the consumers who had been cheated were not experienced enough or were tempted by cheap information.


    Copycat invoice is almost false.


    In the "overseas purchasing" circle, shopping invoices and small bills have always been used by global purchasing sellers to prove their "lineage" authentic.

    However, reporters found that many

    Cottage shopping

    Invoices and small tickets are actually on some large online shopping platforms.


    Recently, a reporter found on Baidu that many online shops can provide special shopping tickets for "Hermes Hermes" and other special counters, and can print the contents according to the requirements.

    In the "baby note" of an online shop, the seller wrote: the invoice is made of top grade kraft paper, and the guest can specify the printed content.

    If you want to print, please provide the name of the purchaser (not print), the number of the bag, and the amount and date needed to print.

    According to the reporter's enquiry, the purchase certificate (the name, number and amount of the purchasers) of the generation printing "Hermes /Hermes" is 10 yuan / set, which is more realistic. Hermes /Hermes "Shopping Gift Bag + generation printing" Hermes /Hermes "the purchase price of the special invoice is 15 yuan / set."


    Reporters found in some online stores that large luxury brands such as LV, Gucci and Chanel are almost identical to the counters.

    After contacting with several sellers, the reporter found that as long as the buyer provided information such as name, time, amount, quantity and serial number of the buyer, they could customize the brand names and invoices with all kinds of letters and anti-counterfeiting watermark.

    Another shopkeeper said that as long as the customer service personnel clearly stated that the small ticket to Hongkong counters, Singapore counters or French counters can be made.


    "Stewardess shopping" is mostly a shop gimmick.


    On behalf of some purchasing websites, the sellers, in order to improve the credibility of the goods, have launched the signboards of "stewardess purchasing" and "airport purchasing", claiming that all goods are directly purchased by flight attendants, and some online shopping outlets are also called "air hostesses".

    However, after contact with several sellers, the reporter found that many of the so-called "stewardess shopping" stores were not opened by the flight attendants themselves. The owner also admitted that friends or family members were stewardess, so this is convenient.

    The reporter learned from an airline that the airline banned the crew from buying on behalf of the airline. Once a purchasing agent was found to be used for sale, the crew would be grounded or even dismissed.


    It is reported that in addition to flight attendants, tour companies tour guides, tour guides and other "flying trapeze" are also strictly prohibited from the ranks of purchasing agents, once checked by smuggling, serious circumstances will be held criminally responsible.

    Under the severe attack of the Customs Department, the risk of buying a stewardess, tour guide and tour leader is very high.

    In some so-called "stewardess shopping" stores, bags, cosmetics and other goods are sold very high, and it is difficult for light attendants to reach such a large amount of personal entrainment. "Flight attendants shopping" is obviously a gimmick of online stores.


    Luxury goods counters do not authenticated


    Because ordinary people are hard to identify the authenticity of luxury goods, many consumers will put their hopes of identifying authenticity in luxury stores in domestic stores or offices.

    However, yesterday, reporters visited Shanghai's Hang Lung Plaza, CITIC Plaza, and several luxury brand counters in mealong town square. However, they found that none of the products that were purchased on the market were identified.


    PRADA (Prada) sales staff said they never provided inspection services.

    If a customer's package requires them to provide after-sales service, they need to produce regular tickets.


    DIOR (Dior) sales staff said they could not issue relevant vouchers if they were genuine, but the customers had objections to bring them to the store. They could look at the products first, and if they had problems, they would not provide related services.


    Hermes salesperson told reporters that if new products were introduced, they would generally advise customers not to do any relevant maintenance.

    If the customer suggests to do it, their staff can accept the bag first, and the maintenance man in Shanghai will tell whether it needs maintenance and repair.

    In this process, the company will confiscate and destroy the goods once it is found to be a fake.

    And tactfully through the letter to the customer to tell the customer, the reason for the bag was recovered.


    According to some luxury store salesmen, stores are reluctant to identify authenticity, mainly because stores have no obligation to purchase goods for informal channels.

    At present, the counterfeit level of goods is very high. It is very difficult for the general staff to make an absolute judgement.

    Moreover, once the appraisal report is issued, the subsequent legal liability will be involved.


    Top limited edition rarely flows out.


    For some "overseas purchasing" websites, the sale of hundreds of thousands of dollars in the top limit version of the authenticity of the bag, senior buyer Mr. Wu said that the vast majority of the real goods can not be.

    Mr Wu told reporters that limited edition bags such as Hermes, Chanel and other top brands, even the VIP customers of the brand, were not readily available.

    It turns out that these top brands will be accumulated according to the consumption situation of VIP customers, and they will be able to get a quota of the top limited edition leather bags after consuming a certain standard.

    Even for VIP customers, such a quota is scarce, so the top limited edition leather bag bought by this amount is rarely willing to be pferred to other people.


    In addition, Mr Wu said that in general, the spot goods available in flagship stores abroad are only basic, and customers who require color or style need to make reservations in advance, and wait for a few more months before they can get the goods.

    Such a long waiting time, coupled with extremely demanding purchase thresholds, is difficult for ordinary overseas purchasing websites.


    Standard purchasing agencies urgently need authoritative accreditation bodies


    The search for "overseas purchasing" on Baidu entries is interpreted as: when consumers pick up a particular item on the Internet, they buy them back from abroad by purchasing agents.

    Consumers have bought cheap goods, and they have earned commission fees, but buyers may not think that this very popular way of shopping is suspected of smuggling.


    The earliest purchasing people are overseas students. They have certain purchasing power and knowledge of fashion, so they become the best buyers for friends and relatives to buy luxury goods abroad.

    And the number of running errands a lot, the client should naturally give some "tipping" thanks.

    Over time, the purchase price of 10% of the commodity price has become the consensus of many purchasing agents.

    With overseas buyers being touted by the Chinese people, people who travel frequently on business, overseas guides and flight attendants are the main force in the private purchasing industry.


    Nowadays, many overseas purchasing agents are buying goods from the United States, Europe, Hongkong, Japan and Korea. Consumers can buy goods around the world just by clicking on the mouse before sitting in front of the computer.


    Behind the prosperity of the purchasing industry is the urgent need to establish industry norms.


    As for the dispute between Hermes and genuine and fake packages, the seller also admitted that there are many urgent needs for the industry.

    At present, luxury goods counters do not provide inspection services. Some second-hand luxury goods operators in the market have formed their own identification methods because of their long-term dealings with front-line brands, but this is also a statement of one's own and does not necessarily have a legal basis.


    "All secondhand shops originated in Japan."

    The seller told reporters that in Japan, this has already formed a very mature industry, and the relevant appraisers also have the qualification certificates issued by the state, and there are grades. After their appraisal, the products have certain legal effects.

    This has something to do with jewelry appraisers and antiques experts in China.

    He also appealed for the establishment of a luxury luxury Trade Association at the early stage with the increase of luxury goods in China. There is a very authoritative luxury appraisal agency, which is a guarantee for both buyers and sellers.


    It is also understood that Europe is the origin of luxury brands, so there are few fake brand-name goods.

    There is no hard demand for luxury identification in foreign countries, but nonprofit non-governmental organizations are doing such things.

    They gathered professionals who had worked in luxury brands, asked them to identify and report the products that consumers questioned.

    The report will be recognized by the official body and has an authoritative influence on the local brand enterprises.

    In addition, luxury goods are the core industries in their birth country, and are considered to be national image in tourist cities.

    Administrative agencies and enterprises all attach great importance to brand service, and strictly control the quality. Authenticity is one of them.

    {page_break}


    Lawyer's statement


    Online shopping rights protection forensics is very difficult


    "To enjoy the convenience of online shopping, we must bear the risk of safeguarding rights."

    Ma Yuanchao, senior partner of Shanghai cooperation law firm, who has long handled intellectual property cases, told reporters that disputes over online shopping luxuries are rare through legal channels, because it is hard for consumers to prove that their products are fake.

    "Genuine and fake products such as leather bags and other luxury brands still need to be identified by the original manufacturers of the brand, and other institutions are hard to identify."

    Ma Yuanchao said, this is not like some electronic products, can be through the product serial number, number to the official website query verification.

    In addition, some luxury brands only have distributors in the country, and even repairs need to be sent to Hongkong.

    In this regard, Ma Yuanchao reminded consumers that to reduce the risk of online shopping, we can carefully screen the qualifications of online stores and purchase invoices and small bills.


    Most of the online shopping luxuries are business people, overseas students and website stores. After disputes, it is difficult for consumers to determine the rights protection objects, and it is also difficult to provide the real information of the other party, which makes the court difficult to deliver and consumers to bear the adverse risks.


    Quality inspection department


    It can only detect the authenticity of the brand.


    Recently, the reporter called Shanghai quality supervision 12365 service hotline.

    The reporter said that the purchase of Hermes package through the Internet can verify its authenticity. The staff told reporters that the quality and technology supervision departments usually identify the quality of the products, such as identifying whether the material is consistent with the logo and checking whether the product is qualified.

    But if counterfeit products are not defective in workmanship and materials, it is difficult to distinguish the authenticity of their brands.

    In the usual law enforcement process, the quality supervision department will ask the other party to come up with the report of the commodity inspection, and if the seller fails to get the batch of the purchase, it is possible to identify the source of the goods.

    But for a single customer, goods cannot be inspected through such a way.



     
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