BELLE Is Being Questioned About The Quality Of Imported Shoe Brands.

In May 30th, Miss Chen from Guangzhou complained to the industry and commerce department about Guangzhou. BELLE Shoe industry: "why can the quality of famous brand problems frequently fail to give a reasonable explanation?"

　 Four there are quality problems in double imported brand shoes.

Last July, Miss Chen bought four pairs of shoes in Guangzhou Zhongfu one city three card MB shop (Guangzhou BELLE Belle Shoes Co., Ltd.), with a total sum of 2130 yuan. In three months, four pairs of shoes had different degrees of cracking.

Miss Chen was very angry and took the shoes back to the shop for repair. According to her, the salesperson said one of them was MERRELL card. Men's Shoes The problem is not serious enough to be repaired. After the repair of the other three pairs, two of them appeared again. After negotiations, Ms. Chen gave a replacement and refund.

In January this year, Miss Chen took the cracked men's shoes again to the store for a refund, but the store owner said he had passed the warranty period and could only repair it.

Later, Miss Chen called the "12315" complaint. After repeated negotiations, BELLE Belle finally agreed to give Miss Chen a refund, but she was very unhappy. So far BELLE has only issued customs clearance to the industry and Commerce Department to prove that the shoe is imported from the United States, but further quality inspection reports have not been provided.

　　 Can import goods be guaranteed by customs customs?

The reporter contacted Zhou Xianjun, a lawyer of Guangdong law firm and Yuexiu District CPPCC member. The other side said that whether the commodity was imported or domestic, the shop owner should be responsible for its quality. The quality assurance book is the first protection for consumers. Customs clearance does not prove that the quality of goods is passed.

For consumers, Zhou Xianjun suggested two ways to safeguard rights, one is administrative means, that is, through the trade and Industry Bureau, the Consumer Council to mediate; the two is the judicial way, that is, to sue the court for compensation.

In addition, businesses should provide quality assurance, and at the same time, as consumers, Miss Chen can also entrust the quality and Technical Supervision Bureau for inspection.