Unscrupulous Merchant Segmentation Market Makes Five Kinds Of People'S Money

Today is the international consumer rights day.

The past year has not been a satisfying year for the vast number of consumers.

The death of a pregnant woman due to the use of poor quality water heaters, the death of a 13 year old young person who failed to be powered by a fan, and the appearance of "disfigurement" in the service industry were constantly taking place. A product quality and safety accident has been a wake-up call for businesses and consumers.

According to the statistics of Guangdong Provincial Council and Guangzhou Consumer Council, CFP has begun to segment the market.

The elderly, children, young white-collar workers, young and middle-aged women and housewives have gradually become the target of bad businesses.

The head of the Guangzhou Municipal Council said that some dealers were weak and ill in accordance with the old age, and some of their savings were anxious to pursue healthy psychology, selling their health products and all kinds of supplies.

More than 20 consumer complaints related to the elderly occurred last year, which focused on the fact that the quality of these drugs and supplies was not reliable and inconsistent with publicity.

Most of the complainants are elderly patients with chronic diseases.

He complained to the Guangzhou Municipal Council that he was invited to attend a spectrum conference because of his high blood pressure and other diseases.

During the rally, he bought a spectrum analyzer for more than 59800 yuan under the recommendation of salesmen.

But there are chest tightness, shortness of breath and wheezing after several times of use.

To the hospital examination, the doctor suggested that the spectrum analyzer should be stopped and hospitalized.

Through the mediation of the Consumer Council, the complainant returned the full amount of money to the complainant Wu.

Children eat junk food, eat junk food and fill junk food, plastic toys, guns and so on are also popular in the market. The Guangzhou Municipal Council reminds children that snacks should be purchased with caution, and 3C signs must be added to children's toys and packages.

In February this year, when he was eating a meat ball at the school gate in the afternoon, he had a stomach ache in the afternoon. He went to the toilet several times in 3 hours, and finally collapsed in the toilet.

Doctors found that chronic diarrhea and diarrhea were caused by the poor hygienic condition of the students.

Zhao usually likes to buy fried chicken wings and beef balls.

Because the scholar had complete documents, he finally got a private mediation from the Consumer Council, and Zhao's parents were awarded 1000 yuan.

Young white collar, fitness equipment, cut legs, young white collar workers all hope to have a good figure, which makes the number of fitness clubs in Guangzhou surged in recent years.

Guangzhou Consumer Council statistics show that fitness complaints also increased last year.

Ji, 24, is a member of a fitness club. When he does sit ups on imported equipment, the left leg calf is scratched by the edges and corners of the equipment, and the wound is 1 centimeters deep.

After investigation by the Consumer Council, the fitness club equipment is not imported products, but produced in Dongguan, involving false propaganda, causing harm to consumers.

Young and middle-aged women are attracted by the beauty of their breasts, but the love of beauty has become a means of making money for bad businesses.

Guangzhou City Council said cosmetic surgery usually has the characteristics of exaggerating effect. Many consumers spend tens of thousands of dollars, but they hurt their bodies and outweigh the gains.

Li Li accepts breast enhancement and body beauty service at a beauty body center.

After the completion of the service, Lee found a lump in his chest, and the doctor advised Li to remove it as soon as possible.

Lee then asked for refund and compensation for the loss, which was refused by the beauty salon.

After receiving complaints, the Consumer Council found that the beauty salon was not qualified for medical beauty.

Finally, the beauty salon will have to refund all the beauty and body expenses of Li Yuan for 128 thousand yuan, which is responsible for all the expenses of Li's treatment, and will pay another 15000 yuan for the nutritional cost. He also promised to take the cost of Lee's annual follow-up to the hospital in accordance with B ultrasound for five years after the operation.

Housewives, TV shopping traps, TV shopping 24 hours bombing, so that consumers' judgment is lost.

Guangzhou Consumer Council statistics show that the main problem of TV shopping disputes is that there are some problems in the quality of the products purchased, such as beauty products, diamond products and so on, which are not consistent with the quality of advertising.

Qin, a consumer, spent 1800 yuan on his son's purchase of TV shoes.

The product was named "a scientific research institute producer" and other names.

As a result, shoes were worn out after 4 months, but their height did not increase even one centimeter.

1800 yuan was beaten, and Qin could only admit his bad luck.

The sports center held 3 / 15 large-scale publicity and consultation activities. The Guangdong Provincial Administration for Industry and commerce, the Guangdong consumer committee, the Guangzhou Administration for Industry and commerce, and the Guangzhou Consumer Council are scheduled to organize a large-scale publicity and consultation activities on "consumption and responsibility 2008 and 3 15 International Consumer Rights Day" from 10:00 to 16:00 today at the Nanxi square of Tianhe Sports Center.

On the day of the event, provincial, municipal industry and Commerce Bureau, Consumer Council, food and drug supervision, quality supervision, price, entry and exit inspection and quarantine, health supervision, environmental protection, tobacco and alcohol monopoly, tourism, housing management, salt industry and other industry associations accepted complaints at the scene.

Haizhuqu District: Baogang Avenue, Guang Bai new town, Liwan District: upper and lower nine square, Tianhe District: EGO's Digital Plaza, Baiyun District: Jingtai's Zhihao square, Whampoa area: Xiadu Road, New Huadu District: xiquang Road, new Century Square, Panyu District: the city bridge is located at the South gate square of the commercial street, Nansha District: Jinzhou Yuxing garden, Luogang District: Qingnian Road City: the new Century Square of Dongcheng Road, the city of Luogang District: the right square, the right to ask questions, the Secretary of the Consumer Council, Li Yongqiang: the air conditioner is getting lighter and the quality is getting worse. 3, 15 publicity and advisory activities in Yuexiu District District: the heroic Plaza

Li Yongqiang: it is suggested that consumers should first look for operators.

If an enterprise does not deliberately sell fake goods, it will surely solve it properly, otherwise it will be unfavourable to him.

In recent years, Guangzhou's data show that consumers are more likely to find businesses directly than they used to be.

If it can not be solved, it can complain to the Consumer Council.

The Consumer Council of Guangzhou and dozens of large enterprises in Guangzhou signed a solution to conciliation, which stipulates that no matter which item you buy, if there is a problem, it will not be done after two conciliation. Finally, the enterprise should obey the mediation of the Consumer Council without any conditions.

We have statistics, and the number of enterprises contracted with us has decreased by more than 85%.

Reporter: where did the complaints focus last year?

Li Yongqiang: service and quality account for 32%.

Business default accounts for 25% of consumers' losses, false advertising accounts for 8.5%, and arbitrary charges account for 8%.

We have been studying a question. Is price competition beneficial to consumers or greater harm?

Reporter: how do I say this?

Li Yongqiang: 10 years ago, the split air conditioner had more than 100 Jin weight, and now the air conditioner only has about 40 kg. The enterprise has achieved the goal of reducing the cost, but now the household appliances are much worse than the previous household appliances.

The use cycle is not as long as it used to be.

Reporter: many consumers complain about having a bottle opening fee. What do you think of it?

Li Yongqiang: the bottle opening fee has been dealt with many times in Guangzhou. Most of the court decisions have been won by consumers. There are many such cases.

Guangdong's annual complaint hotspots