Rich And Precious Leather Shoes Are Good, But Rain Wears Water.

A good casual leather shoes, through a little wet ground, the sole of the left foot will seep.

"Obviously it is the quality of shoes, but they are only willing to repair them when they find them.

"Yesterday, Mr. Li, a resident of Nanchang, complained to this newspaper.

Mr. Li told reporters that in April 30th this year, he bought a pair of "rich birds" leather shoes in the shopping mall beside the Bayi Square in Nanchang. The Khaki casual leather shoes cost 370 yuan.

In the early June, Mr. Li wore his new leather shoes to Ganzhou on business and sat on the back of the car. Mr. Li found that his left foot was wet before his feet and the other foot was dry.

Mr. Li wondered: "the roads that I have just taken are flat. The drizzle is just drizzle, and the ground is only a little wet.

Why does this new leather shoe seep?

"So, Mr. Li found the" rich bird "counters that sold shoes, and the staff of the counters did not explain why the shoes were seeping, so that he could leave the shoes and return them to the manufacturer for repair.

"Do not know what causes water seepage and how to repair it?

"Mr. Li feels that the practice of the staff is really inappropriate. If the shoes are of quality, he feels that the merchant should replace a pair of shoes for him.

Yesterday afternoon, the reporter accompanied Mr. Li to the "rich bird" special counter which sold the shoes.

The staff of the counter told reporters that they had been sent to the manufacturer for testing after the shoes were brought to Mr. Lee, but they still haven't found any quality problems.

As for the reason why the shoes will be seriously permeable under normal wear, the staff said that the manufacturers could not detect the specific reasons.

Reporters also learned from the staff that Mr. Lee bought the pair of casual leather shoes sole and uppers are stitched by thread. Unlike other casual leather shoes, glue is used to glue soles and uppers. If consumers wear improper clothes on rainy days, they will cause the shoes to be seep and wet.

But the staff also said that when Mr. Lee's shoes were brought, only the left foot's feet were wet. They should not be caused by improper dress. They encountered the same situation for the first time, so they could only negotiate with consumers as much as possible.

Reporters at the scene also saw that the Khaki casual leather shoes and shoes were intact, and the soles were not damaged. The whole pair of shoes was the same as the new ones.

Because the shoes do not have obvious quality problems, and it will not affect Mr. Li's normal wearing on sunny days.

The reporter suggested that Mr. Li accept the proposal of "rich birds" counters to sell these 185 pairs of casual shoes that can not be worn on rainy days.

In the end, Li Xiansheng agreed to the proposal of the "lucky bird" counter and received the 185 yuan that the counter returned to him on the spot.

Related comments on this matter, Wang Jun, the Provincial Consumer Association's rights complaints department, said that according to the consumer law, businesses have an obligation to ensure that products sold to consumers do not have any quality problems.

There are no quality problems in the leather shoes purchased by Mr. Li after returning to the factory, but there are some problems in the actual use of the shoes.

As a seller of goods, businessmen should hold a responsible attitude towards consumers. Since the problem has already appeared, businessmen and consumers should negotiate on the same stand in order to really solve the problem.

Finally, Wang Jun also suggested that when confronted with consumer disputes, Wang Jun should hold a good posture, consult with consumers and solve problems, instead of shirking their responsibilities blindly.