New Shoes, 7 Days, "Face", "Split".

Reporters yesterday learned from the business sector, recently, footwear problems to the complaints of consumers.

Some new shoes that consumers have just bought are "separated" after less than a week's shoes and shoes. And shoes that have been bought for less than a month are not allowed to wear. The business sector reminds consumers that they should pay attention to their rights when they have problems.

In June 4th, members of the public complained to the Business Bureau of the two branch of Xingqing that she spent 50 yuan on a pair of fashion women's shoes at a booth. After less than a week, the shoes and shoes were "separated". Ms. Meng was very angry. In the morning of second days, she hurried to find businesses, asking dealers to replace them and being refused by dealers.

After mediation by law enforcement officers, the dealer changed a price shoe for Ms. Meng.

In June 5th, a white lady came to the industrial and commercial office for complaint.

In mid May, she spent 75 yuan to buy a pair of fashion women's shoes at a booth. After less than half a month, she found that the upper part of the shoe was cracked. She asked the dealer to replace it, and the dealer refused.

Later, through the mediation of the law enforcement officers of the Shangdu industrial and commercial bureau, a pair of women's shoes such as prices were replaced by distributors.

In June 7th, Ms. Li bought a pair of sandals from a store and bought a pair of sandals for 159 yuan. After less than two days, the shoes were beginning to fade. Ms. Li complained to the shopping center in June 17th.

According to Li Juan of the Shangcheng industrial and Commercial Institute, there are mainly complaints about shoes, such as glue breaking, breaking the bottom section, repairing two times during the warranty period, failing to use the operators normally, the operators not giving the consumers any reason, and the improper after-sales service attitude of individual merchants.

There are still some consumers who do not ask for bills when buying shoes, which leads to the problem of "Three Guarantees" term identification. Consumers and business owners hold their own statements, causing difficulties in handling complaints.

The industry and commerce department reminds consumers that they should pay attention to the following aspects when purchasing shoes. First, we need to see whether there is a certificate, manufacturer or factory site for shoes. Two, purchase footwear products should be carefully examined and tried to wear. It is necessary to check whether there are any defects in the shoes and shoes, and to see whether the shoes belong to one pair. We should ask the operators to ask for bills so as to safeguard their rights. Three, seriously consider the written promise of the dealers, do not believe in oral propaganda; four, complaints should be made in time when goods are out of order, especially those with short warranty.

If the purchase of goods in the warranty period problems, businesses do not comply with the provisions of the responsibility, timely complaints, do not be fooled by some unscrupulous businesses, delayed the complaint time.