"Service" Becomes The Keyword Of Administrative Examination And Approval.

Enter a door to do all the work. "Before running a factory, we have to run more than 10 departments.

Now, just one place in the service center, and second trips to get the license. "

In June 23rd, in the administrative service center of Hailing District, Taizhou, Xue Jiuling was unable to disguise his excitement.

Lao Xue is an accountant in the East Tang village of Beijing Thai street.

In recent years, more than a dozen enterprises have been run in the village, and relevant procedures are handled by Lao Xue.

He told reporters that it has never been so convenient and convenient to work in government departments.

According to the relevant person in charge of the Legal Affairs Office of the provincial government, the reform of the administrative examination and approval system is a breakthrough in the reform of the administrative system.

In the process of administrative examination and approval reform, the governments at all levels in our province have formed a common working language: "two concentration and two in place."

Here, the "two concentration and two in place" means that the administrative examination and approval functions of various departments of the administrative service center are centralized to a department (administrative service department), and the department administrative service centers are centralized to the administrative service centers; the administrative administrative approval items of the departments shall be put into place in the administrative service centers, and the departments shall have the authorized positions for the window staff.

Statistics show that as of the end of September 2007, all 13 cities in the province have established administrative (examination and approval) service centers; 97 counties (cities, districts) have established administrative (examination and approval) service centers, accounting for 87% (most of them are built in urban areas); 1121 townships have set up 562 convenient service centers, accounting for 50%; 321 streets have set up 231 service centers, accounting for 72%; 15806 villages have built convenient service rooms, accounting for 231; and there have been construction of convenient service rooms in 111 communities.

Positive progress has also been made in the reform of administrative examination and approval at provincial level.

The provincial Office of construction has set up the office of administrative examination and approval and centralized management of all administrative examination and approval functions.

The more than 20 departments, including the office of land and resources, the provincial water conservancy department and the Provincial Communications Department, have established the "administrative examination and approval center", which focuses on matters related to administrative examination and approval and management.

The hall of the administrative service examination and approval center has become the highlight for our province to serve the government, the rule of law government and the clean government, and actively promote the management innovation and the pformation of government functions.

The power of virtual institutions is limited. "We are a virtual department with limited management authority and the support of all relevant departments."

Wang Min, deputy director of the administrative services of Suzhou high tech Zone, represents the voice of many central leaders.

It is understood that at present, administrative service centers in many places are not government departments in the real sense. Some are the dispatched offices of the government, while others are just public institutions.

Window staff often implement the dual management of the dispatched department and the service center.

Although he is deputy director, Wang Min's organizational relationship is still in the party and government office of the high tech Zone.

In the window service, 26 people still belong to the relevant departments, such as industry and commerce, health, fire protection and so on. No real person belongs to the administrative service center.

"At present, most government halls are like a big market. Each window is like a vendor with its own main street. The service center is just like the manager of the market.

It is difficult to imagine the difficulty of management because neither financial power nor human rights is grasps.

I can't see what I can't manage. I can't see what I can manage. Sometimes the two ends are in a dilemma. "

An insider gave the reporter a very vivid analogy.

Although it has done a lot of work to serve the local economy in a sound and rapid development and to facilitate the masses, it has been widely recognized by the society. However, the central location, management responsibilities and statutory powers are often troubled by this new "department".

In addition to the local Party committee and government, the administrative service center can not find its own family on the line.

Thus, under the initiative of the "center" in Jiangdu and Changshu, the virtual government department has a joint organization with the nature of work discussion, namely, the director of Jiangsu county administrative (examination and approval) service center.

Up to now, the joint meeting has developed to 70 members.

It is understood that, because there are no legal provisions, the name of the center is "administrative service center", "administrative examination and approval service center", "investment service center" and so on.

But "service" has become the key word of most centers.

However, how to improve work efficiency and improve service level is a difficult problem before all the "center".

The focus of the work is centralization of contradictions. "With the concentration of the masses, even if the problem is not at the window, all kinds of contradictions will be concentrated in the center."

Xia Honggen, director of the administrative service center of Hailing District, Taizhou, told reporters, "since the establishment of the year, the center has completed 9408 types of examination and approval service projects.

It's not easy to do everything in a single job.

Speaking, Xia Honggen brought to reporters a pile of central rules and regulations, such as "attendance system", "window responsible person's job responsibility", "complaints supervision and management system" and so on, nearly twenty.

Some important systems are still posted on the windows.

It is understood that most administrative service centers have such rules and regulations.

Xia Honggen told reporters that in order to manage the window well, they can be described as "carrot and stick". In addition to the system construction, they are still working hard on hardware.

"In this hall, we can see everything in the hall."

In the monitoring room, Xia Honggen introduced the keyboard to the reporter while manipulating the keyboard.

In order to implement the comprehensive management and timely supervision of the hall windows, the administrative service center of Hailing District has installed monitoring probes in each window.

Although there are still some problems to be solved in the design of administrative service centers, the administrative service centers around the country are still trying to strengthen the management of windows and provide convenient services.

Jiangdu draws lessons from the way of enterprise management, and implements four times of fingerprint checking attendance for the window staff. Copper Mt. county makes full use of Internet sites and modern mobile communication technologies to try to explore the mobile phone SMS kernel names registered by industry and commerce. In Hailing District of Taizhou, the competition mechanism is introduced into the window, and the rating activities of red flag windows are regularly carried out; the practice of pplanting commercial services in Suzhou high tech Zone, issuing service quality assurance cards to all service providers, and so on.

Centralized examination and approval greatly facilitate the administrative counterparts, while the staff of the government agencies have to pay more.

Gu Guanghua, deputy director of Taizhou Hailing industrial and commercial bureau, told reporters that he could handle other matters while approving the approval window when he was in the Bureau.

According to the window staff, Gu Guanghua almost had to come twice from the bureau to the window almost every day, as far as possible to examine and approve the card that day.

There are few administrative examination and approval projects in some departments, but in accordance with the requirements of local governments, special personnel must be set up to set up windows.

According to insiders, some windows did not have an administrative examination and approval for half a month, which caused great waste of manpower and financial resources. They also had the suspicion of showing off. At the same time, it was easy to trigger window staff to play games and chat on the Internet during work hours, which could damage the image of the government.

When the law of the fulcrum is introduced to the Seventeenth National Congress of the Communist Party of China, it is put forward that we should increase institutional integration and explore a large department system with unified functions.

Zhao Zhenhua, director of the Research Office of the Legislative Affairs Office of the State Council, has revealed that in the structural reform of the State Council, the administrative system of the administrative examination and approval center shall be standardized by law, and its main body status should be clarifying.

Su Jianqing, director of the comprehensive office of the provincial government's legal affairs office, told reporters that in view of the current situation of the administrative service centers around the country, they are conducting in-depth research and preparing for drafting relevant reports for reference by provincial leaders.

Yang Xin, deputy director of the Legislative Affairs Bureau of the Taizhou municipal government, believes that the twenty-fifth provision of the administrative licensing law, with the approval of the State Council, can decide an administrative organ to exercise the administrative licensing power of the relevant administrative organs according to the principle of streamlining, unification and effectiveness according to the principle of streamlining, unification and effectiveness.

This provision provides a strong legal fulcrum for the establishment of a genuine administrative examination and approval center.

However, due to departmental interests and other reasons, this rule has not yet been able to land in Jiangsu.

Yang Haikun, a famous jurist, a member of Soochow University's legal expert group and a professor of Soochow University, believes that in view of the many legal and practical obstacles in the practice of relative centralization of administrative power, we can try to adjust the administrative licensing function of the administrative licensing authority before the relative centralized administrative permission is fully carried out.

Through the rational adjustment and establishment of the internal organs of the administrative licensing implementation organs, a scientific and efficient administrative licensing institution should be established to meet the needs of centralized administration of administrative licensing.