Men Dissatisfied With The Store'S Evasive Shoes.
The new shoes wore their blood for a day.
The consumer found the shopkeeper but could not find the man in charge. He took two samples of shoes from the store and left his phone number.
In July 22nd, the shop cabinet leader finally made an active appearance, and reached a consensus with the consumers under the mediation of the bell tower Consumer Association.
In July 16th, Mr. Wang, who had been doing business for many years, bought a pair of leather shoes at Baihui shoe store for 126 yuan.
"17 days wore a day, the right foot big toe has worn out the blood, the socks can not take off."
Mr. Wang recalled that he came back to the store on the same day to ask for a refund, but the salesperson said he could not make the decision to contact the store manager again.
Because of business, Mr. Wang left the shoe store.
On the 18 day, when Mr. Wang came to the shop again, the answer of the salesperson was the same as the day before, but he could not change it.
Mr. Wang, who is so busy with his business, can't stand the business.
He took two different shoes from the shelf, threw down his new shoes, and left his phone number. He said "come to me" and go away.
For Mr. Wang's move, the store owner had no way to go. The shopkeeper, Ms. Wang, said that the first time they encountered the shoes were the first time they met.
Mr. Wang takes two shoes, and the two pairs of shoes will not be sold.
For this reason, the shopkeeper had to turn to the Consumer Association for help.
On the 22 day, Ms. Wang, the owner of the shop cabinet, took the initiative to come to the bell tower and ask for a solution.
Ms. Wang said that her cell phone had frequent failures, and the salesperson had not been able to contact herself, so he could not give Mr. Wang a prompt reply.
Mr. Wang expressed his dissatisfaction with the service of the store.
The staff of the association believe that the service attitude of the shop assistant is not good, and that the shoe shop is responsible for the delay in handling the incident. But Mr. Wang is not in a hurry to take two shoes from the shoe store.
Finally, after mediation, Mr. Wang posted 30 yuan, and Baihui shoe store agreed to return the shoes. Mr. Wang returned the shoe to the shoe store.
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