Prepare For The Best Sales
Former national football coach Milu Say: mentality decides everything! I believe that lucky door is always open to the people who reward heaven and earth. There is no humble work in the world, only humble work attitude. As a sales representative, only with a humble attitude and a positive attitude to face every day's work, success must be waiting for you not far away.
Perhaps the sales representative's work is going on and on, repeating the contents of yesterday's work every day, but understand that the customers you are dealing with everyday are different. Zhang Ruimin of Haier once said, "simple things can be done without repetition. Let your everyday life be ordinary, but not mediocre.
What does a sales representative do from waking up to going to bed? Training notes Sort out, perhaps, some inspiration for friends who have just entered.
1. Preparation before going to work.
Get up on time every day and wake up quickly. Tell yourself that the work of the new day is about to start, and be energetic and exercise properly.
Sort out the appearance and check if it is brought together. Sale Essential items such as business cards, pens, notebooks, product information, etc.
On the way to work, you can greet people who are warm and understanding. If possible, you can take a look at the newspaper or recent news.
Try to arrive at the company 10 to 20 minutes in advance and take the initiative to take part in the company's cleaning activities before going to work.
In short, before going to work, we need to have a positive attitude and have a happy mood.
2. After the company signs in,
Report to your supervisor or the person in charge about your work plan, clarify the sales target and key points of the day, and draw up detailed visit routes and remedial measures. The more detailed the plan, the better. Before going out, contact and confirm with the scheduled visitors, and check whether the sales tools are complete.
1) catalogue, order form and delivery list.
2) information related to customers: business card, customer information, customer record, price list, telephone book, record book, calculator, commodity description, sample, product photo, product advertisement and other promotional materials.
3. Preparation before visit.
1) to know the names, age, address, telephone, experience, interest, character, family status, social relationship, and recent business situation of the visiting person.
2) we should keep abreast of competitors' sales situation and general customers' evaluation of them, and understand the latest changes and product information of their peers and related products.
3) make a close visit plan and visit with customers' time, try to find the purchasers who have the decision, and try to approach him.
4) prepare for the topic of conversation, be prepared mentally, and have countermeasures for the other's inquiry and price reduction.
4, after seeing customers
1) be polite, be clear about yourself, and be gentle and modest.
2) we should listen carefully to each other's speeches and express our concern, and when we ask each other, we need to be steady.
3) to grasp the hearts of customers, first of all, we must do the following:
(1) be confident.
Second, be sincere and strive for the favor of the other party.
3. In a conversation, smile and look happy.
4. Be concise, not wordy, ask questions clearly, and be able to solve problems.
Pay attention to the merits of each other, and give praise appropriately.
In the process of negotiation, you should not argue with customers.
To induce customers to answer affirmative words.
He can think about the other side and analyze the maximization of his interests.
4) negotiations with clients must be conducted step by step.
First, to meet customers, first of all, greeting, smoking, then chatting, giving gifts.
Further closer to customers, stimulating interest in products.
Tell customers what products can bring to him.
4. Make a deal, prompt the customer to order or deliver immediately.
(5) payment {page_break}
After a business is completed, do not rush to leave, continue to talk with customers, with a view to establishing a long-term cooperative relationship, and tell him that he can provide him with services at any time.
5, after work, check every day's work, sum up gains and losses.
1) fill out daily business daily reports.
2) check whether the business is carried out according to the plan and whether it is completed according to the plan.
3) write daily marketing diaries, summarize work methods, deal with complaints promptly, and make memorandums and report them to superiors in time.
4) the contents of the marketing diary include:
Description of work
(2) summary, comments and suggestions on success or failure of work
Improved methods
Customers' opinions and suggestions
How to deal with
Work experience and feelings
6. List second days of work plan.
1) be included in the second day priority matters for urgent handling or particularly important matters.
2) determine the key points of work, draw up a preliminary visit route, and exclude unimportant things.
3) customers who need to make an appointment in advance, make an appointment to meet.
4) sales target and related work of other departments.
For sales representatives, it will be most gratifying to complete a day's sales according to the plan so as to satisfy their customers. But for a successful sales representative, the ability to provide customers with a full range of services will be the foundation for his successful sales.
Of course, the work of sales representatives is full of changes. We should be flexible in grasping time, flexibly face customers, and flexibly use sales skills. At the same time, we need to distinguish between priorities and priorities. Although this is the case, we must know that the only constant change in the world is change. Ask yourself with a standard code of conduct, but you can't hitch your hands and legs like a rope.
These are the processes of some large companies. If it's a small company, it can be a simple summary and a second day plan. And a week's plan and monthly summary.
More people in small businesses have no plans. However, these enterprises will hardly survive in the future.
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