What Qualities Do Newcomers Lack Most In Leadership Eyes?

To attend a business manager's gathering, everyone chatted about the recent selection and training of new people in the workplace. A male manager said with a look of helplessness: "now these young people do not have any sense in their work. They only care about their own affairs and do not care about others' affairs."

Another manager did not have the nerve to answer the question: "this is pretty good, like our company's children, even their own things are not good, and when the work time is lost, run away, it really makes people angry!"

When the words came out, all the people present nodded like garlic, showing that his voice was heard.

At this time, a female director who did not speak much at the same time could not help speaking. "Don't be insatiable. All of you are of high level E generation. Our family is miserable. Children do not even speak. They can offend a small pot of people every day, and cause more trouble than help. You see how bad it is!"

I am so sorry to hear that one of you at the dinner table has become a victim.

Obviously, the performance of the younger generation has been improved. Business executives Quite a headache. According to the latest survey of one thousand and thirteen companies' human resources executives, executives believe that the disadvantages of young employees are "high turnover", "scolding", "poor dedication" and "hard work".

And if we ask these young working force, they often feel that they are very aggrieved: "no one has taught us how to do it, how can we know what is a favorite work attitude?"

This is also reasonable. In this case, let's talk about the PDA work of E generation from the perspective of EQ.

One "P (politeness): courtesy"

The first thing to learn is politeness.

It is better to be too polite and not to be rude: in the workplace, everyone has a "respected" emotional need in mind. So remind yourself of being a rookie, never stand up for yourself and regard everyone in the company as your companion. In dealing with progress and retreat, please put away your "Hey man, what" s up, which is the idea of making friends with each other, and should regard the other side as a senior and senior person, so that the other party will feel respected when interacting. It is not polite to be polite. It is better to be polite at the beginning and never to be rude.

Do you still understand the difference between bad manners and courtesy? The common sentence patterns listed below hope to help you:

Rude sentences:

"What did you say just now?"

"What do you want?"

"I have received that mail."

Polite sentences:

"Is it convenient, please say it again?"

"What kind of help does your company require?"

"I have already received your mail. Thank you very much."

In addition, newcomers often have a strange problem of not saying "sorry". EQ If you can show the sincerity of apologizing for things and the feelings of others, you will be more agreeable.

For example, the supervisor said, "didn't I tell you that it wasn't good? How did you make a mistake?"

A rude reply: "Oh!"

Polite reply: "I'm sorry, but I didn't do it well this time, so that you are so worried (angry), I will improve immediately."

Asking, not telling: to make others feel valued, one of the most beautiful ways to communicate is to leave the decision to the other side. That is to say, if you are a rookie, don't talk like you are telling the other person, but ask for permission.

For example, when you want to ask for leave from your boss,

The announcement said, "boss, I can't come to work today, I have to ask for a day off."

The listener's feeling: "who do you think you are? Did you make a mistake? I am the one who decides if you can ask for leave."

The request says: "boss, I'm sorry, I have a temporary XX today, so I don't know if you are convenient for me to ask for a day off."

The listener's feeling: "know that you have asked me to do it. If you have a good attitude, I'll try to help."

In addition, I want to Boss When putting forward different ideas,

The saying goes: "I hope you can consider it from another angle!"

The listener's feeling: "who are you? What qualifications do you have?" Hope "I do anything!"

The request says: "I have another idea. Please enlighten me. Do you have any idea that this opinion is immature?"

The listener's feeling: "consult me, yes, ginger is old spicy, let me study it!" {page_break}

Two, D (Decision): Decision

Next, we need to train ourselves to make decisions.

Deciding priorities: the ability to make decisions will greatly affect the effectiveness of your work and lead to different life situations. Therefore, once you enter the workplace, you have to work out the priorities and priorities, so that you can effectively plan and control the progress of work.

Don't assume that if you don't understand the way you do your work (or how to do it) or when the deadline is to be made, if you decide to squeeze your head and take a "guess" (that's probably true), it will be very bad. When I was working in the United States, my first supervisor gave me a lifelong advice: "Never assume, always ask!" (don't assume, always ask.) )

Besides, "do not know how to ask" is the privilege of rookie in the workplace. So when you feel uncertain, don't speculate about it and bet on your future. "I am sorry to disturb you, but I am not sure about this job. Is it possible for you to give me some guidance?"

If you ask, you have to learn to remember. Otherwise, you will be tired of repeating the same question.

Three, A (Action): action force

Finally, play the role of force!

Not only to complete the task, but also to complete the work: many people think that as long as the task (task) is done, it is the performance of due diligence. The executives of the company don't think so. They want to do the job well (job).

For example, you typed and finished the documents you asked for, and then went out to e-mail within the time limit; for you, the task of finishing task was completed, right?

However, what the supervisor really cares about is whether the other party has received the documents on time. In case the network is in trouble and the other side can't wait, the job is not good enough. So after the transfer, you immediately confirm that the other party has indeed received the phone by telephone, which is a complete and conscientious practice.