How To Deal With Foreign Trade Letters

No matter what they use is Outlook Express Or Foxmail to send and receive mail, it is recommended to make a signature file, that is, fixed mail payment, to show the formal.

Making good use of e-mail can play a far more effective way than "contact mode".

First of all, because e-mail communication costs are very low, it is not easy to create customer solutions in the market development stage, unlike traditional telephone or fax. Second, e-mail and wording are lighter, and easier to draw closer than strange customers.

E-mail itself can also provide information. If you receive a mail from a customer, its mailbox is a@aa.com, then aa.com may be a website offering free e-mail service, but it is more likely to be a client's own website. If you are the latter, you can visit the http://www.aa.com directly, and you can directly check the background information of the customers. Conversely, apart from the suffix name of aa.com, foreign traders like to use info, bur, sales and so on as prefix names. Therefore, when you see a client's website aa.com, there is no specific contact mail (only online message is such a very unreliable way), then try sending e-mail to info@aa.com, buy@aa.com, etc., the probability of guessing is not low -- anyway, e-mail is not expensive to be willing to try.

In addition, since the e-mail format is not limited, appropriate use of abbreviations or common symbols of the network can ease the atmosphere and communicate feelings. For example, use hi instead of the old Dear, and use "(") to smile. But this must be linked up and reused after several letters, otherwise it will backfire.

The premise of all these work is to have the right customers. mailbox Address.

The most common problem in e-mail development is that customers are not coming back. What is the development letter like?

First of all, we need to exclude technical problems and make sure that our customers receive our mail. The simplest way is to read receipt when sending mail. When sending messages by Outlook Express and Foxmail, there is a request for reading receipt in the tools menu. If you receive a receipt from the customer, it will be successful. Otherwise, it may be a failure. In addition, if you are using the website mailbox, you may send a letter to your Hotmail mail box to see if it can be received smoothly. If you fail to receive it, you can contact your website service provider to explain the situation and check the malfunction. At the same time try using hotmail free mail box.

If there is no technical fault in the mailbox, then the customer is unwilling to reply. Such a "no return deadlock" can be carried out step by step.

First of all, keep in touch. mail 。 But not too often. Even the most eager customers are not more dense than every Monday. But be careful not to repeat the content. We can adopt the form of "notification of enterprise dynamics", "exchange of industry information", "introduction of new products", "Notice of price adjustment" and so on, so as to give customers an attitude that "even if we do not cooperate temporarily, we will be happy to provide industry information for your reference". Most international traders, of course, are willing to learn more about industry related information, which minimizes the risk of empathy caused by multiple emails. Of course, if we want to do this well, we usually have to know more about the industry dynamics and become an expert, so that we can get the customers' attention and respect.